Telesales Agent Outbound (gn) full-time/part-time (hybrid)

DKV EURO SERVICE GmbH + Co. KG; Ratingen; Hybrid; EUR 32.000 - 48.000; Vollzeit

Benefits dieser Stelle

60/40 hybrid model

Modern offices in Ratingen

Flexible working hours

Zusammenfassung

DKV Mobility is seeking a Telesales Agent Outbound to join our hybrid team in Ratingen. You will perform outbound calls to win small business customers, analyze fleets, and drive revenue with a strong sales mindset.

In this role you will help retain clients, handle inquiries via multiple channels, and support lead generation across the product portfolio. This position offers flexible hours and a modern office environment.

Qualifikationen

• Telesales experience in a B2B environment.
• Strong PC skills, especially MS Office.
• Structured, persistent sales approach with a team mindset.
• Fluent German with professional communication.

Aufgaben

• Outbound sales calling to acquire new customers in the small business segment.
• Conduct fleet analyses and independent follow-up activities based on revenue potential.
• Implement customer retention measures and follow-up documentation.
• Carry out follow-up and welcome calls; handle inquiries via phone, email and chat.
• Lead generation across the DKV product portfolio; schedule appointments and prep leads.
• Mentor onboarding and assist training of new team members.

Kenntnisse

Telesales

B2B sales

Microsoft Office

Sales mindset

Communication

Teamwork

German fluency

Tools

MS Office

Jobbeschreibung

Telesales Agent Outbound (gn) full-time/part-time (hybrid)

Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment. Our tasks are defined by our Purpose: To drive the transition towards an efficient and sustainable future of mobility. We offer you numerous opportunities to help shape the mobility of tomorrow in a dynamic and agile environment. Our approximately 2,700 employees throughout Europe are united by a common passion: to give their best every day for our customers in more than 50 countries. True to our claim: You drive, we care. Become part of our diverse, dedicated and unique team!

What you can expect

Do you want to play anactive role in driving a company’s growth and turning big plans into reality?Then join our team! You can look forward to exciting challenges, an inspiringenvironment, and a work culture that combines flexibility and collaboration –with our 60/40 hybrid model and modern offices in Ratingen as a hub for ideas.
As part of our team,you will take on the following responsibilities:

• Your main focus is outbound sales calling based on company data provided by DKV, aimed at acquiring new customers in the small business segment. You present and sell new products over the phone while consistently applying the sales techniques you have learned.
• You conduct comprehensive fleet analyses of the companies you approach and independently manage follow-up activities after the initial contact, based on the identified revenue potential.
• You are responsible for implementing customer retention measures, reactivating existing customer relationships, and completing incoming prospect documentation.
• Your responsibilities also include conducting follow-up and welcome calls, as well as handling, forwarding, and responding to customer inquiries via phone, email, and chat.
• You work systematically on system-generated leads with a strong focus on closing business and initiate first contacts without conducting your own prior research or pre-selecting prospects from the address pool.
• You are responsible for lead generation across the DKV product portfolio in line with the sales strategy and support the field sales team with appointment scheduling and lead preparation.
• You act as a mentor during the onboarding of new employees and support the training and coaching of new team members.

What makes you stand out

• You have already gained experience in telesales and are familiar with professional customer interactions in a B2B environment.
• You possess solid PC skills, particularly in Microsoft Office applications.
• You have a strong sales mindset and a structured approach to your work. Excellent communication skills, teamwork, and a high level of commitment are among your key strengths.
• Fluent German language skills, combined with a professional and polished communication style, complete your profile.

Regardless of age, gender, origin and sexual identity and orientation. Severely disabled applicants will be given preference if equally qualified. This position can be full-time or part-time (min. 30h/week). DKV Mobility is looking for the best talents and knows that these are not always available on a full-time basis. Many of our employees work part-time or in flexible working models.

Why DKV Mobility? Here are five good reasons...

At DKV Mobility, we are team players - because we are only successful together!#teamofteams
You should feel welcome with us from the very beginning!

We've been growing for about 90 years

How we do it? We keep adapting our products and business model to meet changing customer needs. That's how we stay mobile and master every challenge the future holds.

There are also many other good reasons to work at DKV Mobility. For example, we offer you comprehensive company health management, parent-child offices (from 2023) and support you in leasing your eBike through our partner Jobrad!

We attach great importance to work-life balance.

We stand for the compatibility of family and career! That's why we offer flexible working hours and family-friendly working time models. In addition, we rely on a balanced mix of on-site meetings and home office.

We support you in your development

We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team! To further your personal development, we offer you access to a modern learning environment - independent of time and location. This way you can also face the challenges of tomorrow!

We are committed to a net-zero future

After reaching our Green Pledge climate target in 2023 by reducing carbon emissions in our own business operations by 50.4% compared to the base year 2019, we set ourselves ambitious net-zero climate targets. The targets have been validated by the Science Based Targets initiative. By 2050, DKV Mobility commits to reach net-zero greenhouse gas emissions across the value chain from a 2022 base year. You want to take climate action? Follow us on our road to net-zero.

We are a certified employer

Our employees trust us. As an employer, we regularly receive awards from independent institutes, e.g. as Top Employer Germany and as Great Place to Work!

Did you know that we have received several awards as an employer in recent years?