Technicien de service (h/f/x)

Advancis Software & Services GmbH; Langen; À distance; EUR 42 000 - 56 000; Plein temps

Résumé du poste

Advancis Software & Services GmbH in Germany is seeking a Service Technician for the BeLux market, working remotely from a home office. You will organize projects and take technical responsibility for complex IT system implementations.

Ideal candidates have an IT degree or equivalent training, strong analytical and communication skills, and willingness to travel internationally; fluency in English, French and Dutch is essential.

Qualifications

• IT knowledge from degree or comparable training.
• Analytical and problem-solving skills.
• Good communication and customer orientation.
• Willingness to travel internationally.
• Strong independent work ethic.
• Fluent in English; French and Dutch are an advantage.

Responsabilités

• Lead project organization and technical responsibility for IT system installations.
• Analyze, implement, and document solutions in customer environments.
• Support subsidiaries, partners, and key accounts; qualify and develop solutions.
• Create proofs-of-concept for partners.
• Train certified partners.

Connaissances

Multilingual: English, French, Dutch

Strong IT knowledge

Analytical thinking

Problem solving

Communication skills

Independent and responsible work

Willingness to travel internationally

Customer service orientation

Project management basics

Formation

Degree in IT or comparable vocational training

Outils

Vector graphics editing

Databases

Virtualization

Networking protocols

IT security basics

Basic programming

Description du poste

For more than 30 years, Advancis Software & Services GmbH, headquartered in Langen, Germany, has been successfully developing innovative software solutions. As a globally operating company, we are a market leader in the fields of security technology and building automation. Our software is used in more than 80 countries for visualization and control across a wide range of applications. To strengthen our team, we are looking for a Service Technician (m/f/d) for the BeLux market, working remotely from a home office, at the earliest possible date.

Why us?

• Modern and attractive working environment
• Open and dynamic company culture
• Exciting tasks within a highly motivated team
• Diverse career development opportunities, including support for professional and personal growth
• Flexible working hours and home office options

Your mission

• Project organization and technical responsibility for the implementation of complex IT system projects (installation and configuration)
• Analysis, consulting, implementation, and documentation of solutions within customer environments
• Supporting national and international subsidiaries, partners, and key accounts, as well as independently carrying out qualification activities and solution development
• Creating proof-of-concepts for partners
• Training our certified partners

Your profile

• Strong IT knowledge acquired through a degree program or comparable vocational training
• Analytical skills for independently identifying and solving problems, combined with a solution-oriented approach
• Basic knowledge of project management
• Knowledge of vector graphics editing (desirable)
• Experience with databases, virtualization, network protocols, and IT security mechanisms (desirable)
• Basic programming knowledge (desirable)
• Precise and clear communication skills
• Ability to work independently and responsibly
• Strong customer and service orientation combined with an entrepreneurial mindset
• Very good French, Dutch, and English language skills
• Willingness to travel internationally as part of project activities and possession of a valid driver's license

Not the right role?

New positions open regularly, and an unsolicited application is always welcome.