Technical Support Engineer 2

Mt Trauer; Minden; Vor Ort; EUR 45.000 - 60.000; Vollzeit

Benefits dieser Stelle

Canteen

Employee Assistance Program

Flexible Work practices

Employee Share Acquisition Plan

Zusammenfassung

Mt Trauer in Minden is looking for a Technical Support Engineer (f/m/d) to diagnose and troubleshoot technical issues while collaborating with cross-functional teams. Candidates should hold a related engineering degree and possess experience in process automation.

The role demands strong problem-solving abilities and effective communication in English and German. Additionally, familiarity with ABB DCS products and a willingness to learn new technologies are advantageous. The position offers benefits such as canteen access and flexible work practices.

Qualifikationen

• Bachelor’s degree in Electrical Engineering, Computer Science, Software Engineering, or a related field.
• Experience in process automation and industrial communication.
• Knowledge of ABB DCS products beneficial.

Aufgaben

• Diagnose and troubleshoot technical issues.
• Collaborate with cross-functional teams to improve products.
• Maintain technical infrastructure for global team support.

Kenntnisse

Problem-solving mindset

Effective communication

Self-motivation

Knowledge of OPC, PROFIBUS, PROFINET

Negotiation-level English

Fluent German

Ausbildung

Bachelor’s degree in Electrical Engineering

Bachelor’s degree in Computer Science

Bachelor’s degree in Software Engineering

Jobbeschreibung

Technical Support Engineer (f/m/d)

Responsibilities

Diagnose and troubleshoot technical issues, including evaluating problem descriptions, analyzing log files, and performing remote diagnostics in the installed base. Collaborate with cross-functional teams, including Product Management, Product Development, and ABB front‑end organizations, to address complex technical issues and improve products. Build and maintain a technical infrastructure that supports the global team in developing and testing solutions, as well as reproducing product issues.

Qualifications

• Bachelor’s degree in Electrical Engineering, Computer Science, Software Engineering, or a related field
• Experience in process automation, industrial communication (OPC, PROFIBUS, PROFINET, Modbus TCP) is required.
• Knowledge of ABB DCS products such as ABB Ability System 800xA and Symphony Plus would be beneficial.
• Exposure to cybersecurity solutions, virtualization, and edge/cloud technologies.
• High level of self‑motivation, curiosity, and a strong willingness to learn about new technologies.
• Ability to demonstrate ownership, apply a problem‑solving and solution‑oriented mindset, and communicate effectively.
• Negotiation‑level English and fluent German, both written and spoken.
• Willingness to travel up to 5%.

Benefits

• Canteen
• Employee Assistance Program
• Flexible Work practices
• Employee Share Acquisition Plan

Please note: in the case of equal suitability, people with severe disabilities and their equals are given preference.