Technical Software Support (m/f/d)

Perzeptron® GmbH; Frankfurt; Hybrid; EUR 40.000 - 60.000; Teilzeit

Benefits dieser Stelle

Home office option

Flexible working hours

Company pension

Company bike

Gym discounts

Zusammenfassung

Perzeptron GmbH is seeking a committed part-time or full-time technical software support specialist in Germany. You will connect and customize our software for customers, prioritize tickets, and develop BI dashboards while learning our ERP and BI tools.

Ideal candidates have experience with SQL databases, Windows servers, ERP systems (SAP, proAlpha), and BI software, along with a good grasp of commercial processes and strong problem-solving and communication skills.

Qualifikationen

• Experience with SQL databases and Windows servers.
• Familiar with the programming language for SQL databases.
• Experience with ERP databases such as SAP or proAlpha and BI software.
• Willingness to understand commercial processes and work independently.

Aufgaben

• Connecting and customizing our software for customers.
• Prioritising and processing tickets in first and second level support.
• Developing and delivering BI dashboards.

Kenntnisse

SQL databases

Windows servers

ERP systems

BI software

Customer support

Tools

SAP

proAlpha

Microsoft Office

Jobbeschreibung

We are looking for a full-time or part-time employee (m/f/d) in the area of technical software support.

Answering the following questions is very important for our customers:

• How can processes be better controlled and organised more efficiently?
• How much capital do we tie up in our warehouse for each individual customer?
• What is the capacity utilisation of our production and where is the bottleneck?

We will answer them in the future togehter with you and BI. Our customers include top European companies in the electronics industry. We are a highly specialised consulting, services and software company based in Eschborn near Frankfurt am Main. As a growing company with decades of experience, we are characterised by our highly motivated team.

What are your future tasks?

• Connection and customisation of our own software for customers
• Prioritisation and processing of tickets in first and second level support
• Developing and realising BI dashboards

What characterises you?

Do you already have experience with SQL databases and Windows servers? Are you familiar with the programming language for SQL databases? Are you familiar with Microsoft Office? It would be desirable if you can understand commercial processes and have experience with ERP databases (such as SAP, proAlpha, etc.) and the programming of BI software.

Are you committed, results-orientated, flexible and determined and do you have an independent, structured and precise way of working? Are you communicative and open to learning new things?

What do we have to offer?

• a varied and exciting job with a large creative scope and the opportunity to actively contribute and drive forward ideas
• a permanent, part-time position
• A familiar working atmosphere where the 'we' is at the forefront.
• Work location: Home office, alternatively partly or completely in our office in Eschborn
• Technical equipment for the home office by us
• Partly flexible working hours
• Company pension scheme
• Company bike and discounts at gyms

We are happy to negotiate the appropriate payment with you, because we know: Good service has its price.

Would you like to learn more about Perzeptron GmbH?