Technical Expert (m/f/x) Enterprise Licensing Application, Linux Servers 1558

Nash Technologies Germany GmbH; Böblingen; Hybrid; EUR 52,000 - 76,000; Full time

Benefits offered by this job

DeutschlandTicket subsidy

Bike leasing

EGYM Wellpass membership

Flexible working hours

Job summary

Nash Technologies Germany GmbH in Böblingen seeks an experienced professional for an ANÜ 15-month full-time Licensing Applications support role. You will handle software licensing systems, license servers, and customer deployments across global environments, with a strong emphasis on troubleshooting and customer satisfaction.

Ideal candidates hold a degree in computer science or engineering, with hands-on Linux/Windows, networking, and scripting skills (Shell/PowerShell/Python).

Qualifications

• Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or a related field with experience in software licensing or enterprise application support
• Strong knowledge of operating systems (Windows/Linux), networking fundamentals and license server administration
• Strong technical troubleshooting skills with the ability to diagnose and resolve software licensing, system, network and integration issues across global environments
• Customer-focused mindset with excellent communication skills and experience managing support incidents, escalations and stakeholder interactions
• Strong analytical and problem-solving capabilities, including root cause analysis, issue trend identification and continuous improvement initiatives
• Experience with process automation and scripting (e.g., Shell, PowerShell, Python), combined with the ability to collaborate effectively across global, cross-functional teams and cultures

Responsibilities

• Provide expert technical support and troubleshooting for software licensing systems, license servers and customer deployment environments
• Manage and resolve licensing incidents and escalations while ensuring a high level of customer satisfaction
• Perform root cause analysis and drive continuous improvement to reduce recurring licensing issues
• Develop and maintain support documentation, training/documentation and standardized support processes
• Collaborate globally with Product Management, IT and Field Service teams to support licensing operations and business objectives

Skills

Linux

Licensing

Troubleshooting

Customer focus

Root cause analysis

Cross-functional collaboration

Scripting

Education

Bachelor's or Master's degree in Computer Science / IT / Engineering

Tools

Shell

PowerShell

Python

Job description

Are you experienced in Enterprise Applications, Linux Server administration, with a passion for troubleshooting and support? We offer an exciting 15-month full-time opportunity via personnel leasing (ANÜ). Join the Licensing Application Team of our customer, a global leader in automated test systems for the semiconductor industry and help ensure the reliable operation of business-critical applications.

Are you experienced in Enterprise Applications, Linux Server administration, with a passion for troubleshooting and support? We offer an exciting 15-month full-time opportunity via personnel leasing (ANÜ). Join the Licensing Application Team of our customer, a global leader in automated test systems for the semiconductor industry and help ensure the reliable operation of business-critical applications.

Your profile:

• Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or a related field with experience in software licensing or enterprise application support
• Strong knowledge of operating systems (Windows/Linux), networking fundamentals and license server administration
• Strong technical troubleshooting skills with the ability to diagnose and resolve software licensing, system, network and integration issues across global environments
• Customer-focused mindset with excellent communication skills and experience managing support incidents, escalations and stakeholder interactions
• Strong analytical and problem-solving capabilities, including root cause analysis, issue trend identification and continuous improvement initiatives
• Experience with process automation and scripting (e.g., Shell, PowerShell, Python), combined with the ability to collaborate effectively across global, cross-functional teams and cultures

Your responsibilities:

• Provide expert technical support and troubleshooting for software licensing systems, license servers and customer deployment environments
• Manage and resolve licensing incidents and escalations while ensuring a high level of customer satisfaction
• Perform root cause analysis and drive continuous improvement to reduce recurring licensing issues
• Develop and maintain support documentation, training/documentation and standardized support processes
• Collaborate globally with Product Management, IT and Field Service teams to support licensing operations and business objectives

What we offer:

• A temporary position (15 months) with personnel leasing (ANÜ) in an exciting and growing team
• Hybrid work model
• Flat hierarchies and flexible working hours
• Professional training and excellent development opportunities
• Attractive salary, a subsidy for the DeutschlandTicket, bike leasing and EGYM Wellpass membership
• Regular team and company events

Further information about Nash Technologies please refer to www.nashtech.com

Welcome to Böblingen! No better place to work and live. - See movie of the town of Boeblingen below.