Technical Engineer Robotics - Knowledge & Support (m/f/d)

FANUC Europe; Neuhausen auf den Fildern; Vor Ort; EUR 70.000 - 90.000; Vollzeit

Zusammenfassung

FANUC Europe GmbH in Neuhausen a.d. Fildern is seeking a professional to act as the central contact for technical knowledge related to FANUC robotics across Europe.

You will ensure knowledge is captured, structured, developed, and accessible, supporting new product introductions and complex technical topics. Working with European subsidiaries and our Japan headquarters, you will lead knowledge databases, collaborate with experts, and drive digital, automated, and AI-assisted improvements,

Qualifikationen

• Bachelor's degree in automation engineering, mechatronics, electrical engineering, mechanical engineering, or a comparable technical qualification.
• Several years of robotics, automation, technical support, service engineering, testing, or technical documentation experience.
• Experience with technical documentation, knowledge management, technical data structures, or process improvement is advantageous.
• Strong affinity for digital tools, Microsoft 365, and AI technologies.
• Proven ability to analyze, structure, and communicate technical information clearly.
• Highly structured, detail-oriented, self-driven with strong English communication.

Aufgaben

• Take ownership of structure, maintenance, and continuous improvement of technical knowledge databases and documentation within the robotics domain.
• Collect, analyze, and prepare technical information related to FANUC robots, software functions, applications, and new products.
• Ensure the quality, accuracy, and availability of technical information for FANUC subsidiaries across Europe.
• Collaborate closely with technical experts across Europe and with FANUC headquarters in Japan.
• Further develop existing knowledge structures through digital, automated, and AI-supported solutions.
• Act as a technical expert for FANUC robotics products and coordinate resolution of complex technical issues within second-level support.

Ausbildung

Engineering degree

Jobbeschreibung

FANUC Europe GmbH

Neuhausen a. d. Fildern, DE, 73765

As a global player, FANUC offers the best of both worlds – international career opportunities within the familiar environment of an agile company that puts people at the center. We take on diverse projects, work passionately on our products, and set global trends in the automation industry through our continuous development process. If you want to make an impact as part of a leading provider of automation technology, start your career with FANUC!

Role

You will serve as the central point of contact for technical knowledge related to FANUC robotics products across Europe. Working closely with our European subsidiaries and headquarters in Japan, you will ensure that technical know-how is captured, structured, continuously developed, and made sustainably accessible. In addition, you will support the introduction of new products and grow into a key contact for complex technical topics and support activities.

Responsibilities

• Take ownership of the structure, maintenance, and continuous improvement of technical knowledge databases and documentation within the robotics domain.
• Collect, analyze, and prepare technical information related to FANUC robots, software functions, applications, and new products.
• Ensure the quality, accuracy, and availability of technical information for FANUC subsidiaries across Europe.
• Collaborate closely with technical experts across Europe and with FANUC headquarters in Japan.
• Further develop existing knowledge structures through digital, automated, and AI-supported solutions.
• Act as a technical expert for FANUC robotics products and coordinate the resolution of complex technical issues within second-level support.

Profile

• Bachelor's degree in Automation Engineering, Mechatronics, Electrical Engineering, Mechanical Engineering, or a comparable technical qualification.
• Several years of professional experience in robotics, automation, technical support, service engineering, testing, technical documentation, or a related technical field.
• Experience with technical documentation, knowledge management, technical data structures, or process improvement is an advantage.
• Strong affinity for digital tools, Microsoft 365, and modern technologies including Artificial Intelligence.
• Proven ability to analyze, structure, and communicate technical information in a clear and effective manner.
• Highly structured, detail-oriented, and self-driven working style, combined with very good English communication skills, both written and spoken provement, digitalization, or automation projects is an advantage

At FANUC, we celebrate diversity and welcome applicants from all backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

• Requisition number: 735
• Contract type: Regular
• Working time model: Full time
• Place of work: Office

Fanuc - The Factory Automation Company

As an innovative company, FANUC offers an exciting workplace with attractive future prospects, where your professional and personal development is guaranteed thanks to the latest technology and the FANUC work-life balance.