Systems Engineer II (Fully Remote)

RedHelm; Deutschland; Remote; EUR 55.000 - 75.000; Vollzeit

Zusammenfassung

RedHelm seeks an experienced IT Project Manager to lead delivery across customer engagements and ensure alignment with the Statement of Work, timelines, and quality standards. You will foster clear communication with stakeholders and guide cross-functional teams to translate complex requirements into actionable plans.

You will coordinate planning, client meetings, and mentoring of team members while working with cloud platforms, Windows Server, and network configurations to deliver secure,

Qualifikationen

• 5+ years of IT project experience.
• Excellent customer service and communication skills.
• Experience with cloud platforms, Windows Server and network configuration.

Aufgaben

• Participate in project planning and delivery of solutions as outlined in the SoW.
• Attend client meetings for status updates and issue resolution.
• Mentor team members and assist with technical questions.

Kenntnisse

Customer service

Communication

Cloud platforms

Windows Server

Network configuration

Mentoring

Ausbildung

Technology-related degree or equivalent IT experience

Tools

Ticketing systems

Hypervisor technologies

Single Sign-On

MFA implementation

Jobbeschreibung

• Participate in project planning and delivery of solutions as outlined in the SoW.
• Attend client meetings for status updates and issue resolution.
• Mentor team members and assist with technical questions.

Required Experience

• 5+ years of relevant technical IT project experience.
• Excellent customer service and communication skills.
• Strong experience with cloud platforms, Windows Server, and network configuration.

Preferred Qualifications

• Technology-related degree or equivalent IT experience.
• Experience with ticketing systems and hypervisor technologies.
• Familiarity with Single Sign-On and MFA implementation.

Additional Information

• Travel to customer sites may be required.
• Valid driver's license and reliable transportation required.
• Must pass state and federal background checks.

RedHelm is a technology partner delivering industry-leading cybersecurity and full-stack IT services. They are building an environment focused on innovation, accountability, and collaboration.