Sr. Manager, Product Systems & Tools (m/f/d)

NTT Global Data Centers Americas, Inc.; Frankfurt; Presencial; EUR 90 000 - 120 000; Tempo integral

Resumo da oferta

NTT Global Data Centers Americas, Inc. is seeking a Senior Manager Product Systems & Tools to lead a global product systems strategy. You will ensure Salesforce and related platforms enable scalable, compliant, data-driven commercial execution across markets.

The role requires deep Salesforce architecture expertise, governance experience, and strong stakeholder management to drive automation and integration with ERP, CPQ, and analytics platforms.

Qualificações

• Master or Bachelor’s degree required.
• Significant experience in a similar position within a global technology services organization.
• Multiple years of Salesforce administration, product systems experience.
• Familiarity with enterprise systems such as DCIM, CMDB, CRM/CPQ, ERP, and analytics platforms.
• Scalable, data-driven approach with governance and compliance awareness.

Responsabilidades

• Define multi-year product systems roadmap aligned with product offering and pricing strategy.
• Lead Salesforce architecture optimization, workflow automation, and system governance initiatives.
• Ensure global data integrity, reporting accuracy, and scalable system design.
• Partner with IT and Digital teams to enhance integration between Salesforce, CPQ, ERP, Dataware House and financial systems.
• Drive automation initiatives reducing manual effort and increasing operational efficiency.
• Establish governance standards for product data structures, access controls, and compliance processes.
• Provide executive reporting on system performance, adoption, and enhancement initiatives.
• Support Product Offering and Pricing teams to configure and maintain product catalog structures, approval workflows, and automation rules within Salesforce and CPQ platforms.

Conhecimentos

Salesforce administration

Product systems

Analytical mindset

Global stakeholder management

Digital transformation

System governance

Formação académica

Master or Bachelor’s degree

Ferramentas

Salesforce

CPQ

ERP

DCIM

CMDB

CRM/CPQ

Analytics platforms

Descrição da oferta de emprego

Make an impact at NTT Global Data CentersJoin NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting-edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported.Your role at a glanceThe Senior Manager Product Systems & Tools (m/f/d), leads global product systems strategy ensuring Salesforce and related platforms enable scalable, compliant, and data-driven commercial execution across global data center markets.What we are looking forKey Responbilities:Define multi-year product systems roadmap aligned with product offering and pricing strategyLead Salesforce architecture optimization, workflow automation, and system governance initiativesEnsure global data integrity, reporting accuracy, and scalable system designPartner with IT and Digital teams to enhance integration between Salesforce, CPQ, ERP, Dataware House and financial systemsDrive automation initiatives reducing manual effort and increasing operational efficiencyEstablish governance standards for product data structures, access controls, and compliance processesProvide executive reporting on system performance, adoption, and enhancement initiativesSupport Product Offering and Pricing team to configure and maintain product catalog structures, approval workflows, and automation rules within Salesforce and CPQ platformsKnowledge & Attributes:Master or Bachelor’s degree requiredRelevant certifications such as Scaled Agile and ITIL are beneficialSignificant experience in a similar position, preferably gained within a global technology services organizationSignificant experience gained within the technology industryMultiple years of experience in Salesforce administration, product owner or product systemsExperience within data center, cloud, telecom, or infrastructure environments preferredFamiliarity with enterprise systems such as DCIM, CMDB, CRM/CPQ, ERP, and analytics platformsProven experience leading multinational teamsDeep Salesforce architecture and ecosystem expertiseStrong digital transformation and systems governance experienceGlobal stakeholder management capabilityStrong analytical and systems-thinking mindsetWho we areAs the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business – large and small – has its own unique needs and goals. We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.