Principal Client Manager (m/w/d)

NTT DATA, Inc.; Hamburg; Vor Ort; EUR 120.000 - 180.000; Vollzeit

Zusammenfassung

NTT DATA in Hamburg seeks a Principal Global Client Manager to lead strategic relationships with our most valued global clients, owning named accounts and driving revenue retention and growth.

You will engage with C-level executives, coordinate with sales, pre-sales, and delivery teams, and shape long-term account plans to deliver measurable business value. The role requires deep MSP experience and exceptional communication skills.

Qualifikationen

• Deep knowledge of Managed Services across domains (Networking, Cloud, Collaboration, Data Centers, Security, Applications).
• Proven track record selling solutions and managing enterprise accounts, especially Managed Services.
• Strong business acumen and negotiation skills to craft win-win solutions.
• Strategic thinking to develop long-term plans considering internal and external factors.

Aufgaben

• Own named global client accounts and drive revenue retention and growth.
• Engage in C-level business conversations and develop comprehensive client business plans.
• Coordinate with Sales Specialists, pre-sales architects and delivery teams to position solutions.
• Identify and qualify opportunities, build a pipeline, and negotiate multi-year contracts.

Kenntnisse

Managed Services

Enterprise accounts

Negotiation

Strategic thinking

Client-centricity

Communication

Team collaboration

Ausbildung

Bachelor's degree in business management or related field

Jobbeschreibung

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive.

Your day at NTT DATA As a Principal Global Client Manager at NTT DATA, you will be a key player in managing and growing relationships with our most valued global clients. You will take full ownership of named global client accounts, driving revenue retention and growth while ensuring client satisfaction.

Your role involves substantial client engagement, working directly with stakeholders at various levels, and collaborating with internal teams such as Sales Specialists, pre-sales architects, and delivery teams.

Your primary responsibility will be to understand your client's urgent business problems or opportunities, linking how our innovative solutions can add value. You will facilitate and lead c-level business conversations, becoming the go-to contact who further strengthens these relationships. Your day will also involve creating and implementing opportunity plans, managing account portfolios, and ensuring our clients' needs are proactively addressed.

Engaging in complex deal negotiations, you will ensure that our solutions not only meet but exceed client expectations. You will work collaboratively with extended sales teams to draft and successfully position our solutions and services. By maintaining a high level of industry, product, and service knowledge, you will stay ahead of market trends and provide strategic insights to your clients.

Your analytical skills will be put to good use, collecting and analyzing DATA to learn more about clients and their industries. With an entrepreneurial mindset, you will identify and qualify opportunities, assisting in developing comprehensive client business plans. Your role extends to building a pipeline of leads, negotiating multi-year contracts, and ensuring the consistent growth of your accounts.

To thrive in this role, you need to have:

• In-depth knowledge of Managed Services across domains such as Networking, Cloud, Collaboration, DATA Centers, Security, and Applications.
• A proven track record of selling solutions and managing enterprise accounts, particularly Managed Services.
• Good business acumen and negotiation skills to craft win-win solutions.
• Strategic thinking to develop long-term plans considering internal and external factors.
• The ability to proactively and independently identify and qualify opportunities with an entrepreneurial flair.Exceptional communication skills, both verbal and written.
• Strong client-centricity coupled with excellent problem-solving skills.
• The ability to quickly learn and market new solutions effectively.
• A collaborative team player who can effectively coordinate with delivery teams across various business areas.
• A Bachelor's degree in business management or a related field.

About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centres as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us.