Solution Advisor

WalkMe; Hamburg; Vor Ort; EUR 90.000 - 120.000; Vollzeit

Zusammenfassung

WalkMe, SAP company, seeks a Solution Advisor for the MEE region to deliver expert guidance on WalkMe’s Digital Adoption Platform. You will drive technical relationships across stakeholders and support sales opportunities, ensuring client needs are understood and met with effective solutions.

You will own technical demonstrations, guide demos and POCs, and collaborate with sales to translate requirements into architecture and value. Travel may be required.

Qualifikationen

• Experience as Sales Engineer or Solution Architect in SaaS environments.
• Ability to assess customer requirements and demonstrate proposed solutions.
• Direct or digital sales experience is a plus.
• Bachelor’s degree or global equivalent in IT, business or sales.
• Excellent verbal and written communication in German and English.
• AI experience is required.

Aufgaben

• Provide advice and technical guidance to Sales teams and partners.
• Create and deliver solution demonstrations on-site and remotely.
• Install, configure and troubleshoot solutions; conduct Demos/POCs.
• Whiteboard business concepts and architectures.
• Demonstrate WalkMe’s solution in business value and technical terms.
• Capture field knowledge to influence future product requirements.
• Collaborate with internal teams and customers to understand technology needs and architect solutions.
• Engage in early-stage customer decision processes and deliver value pitches to C-level and IT.
• Provide technical specifications and documentation for proposed solutions.
• Present business and technical messaging; work in a team or independently.

Kenntnisse

Sales Engineer / Solution Architect

SaaS solutions

Direct / Digital Sales

German language

English language

AI experience

Communication skills

Ausbildung

Bachelor's Degree in IT / Business / Sales

Jobbeschreibung

WalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.

This role is with SAP, supporting WalkMe.

As a Solution Advisor located in the MEE region, you will be responsible for providing subject-matter expertise on WalkMe' Digital Adoption Platform. You will drive technical relationships with all stakeholders and support sales opportunities. The Solution Advisor will work closely with the sales team throughout the sales process to ensure all of the client’s technical needs are understood and met with the best possible solution

The ideal candidate will possess excellent communication skills and be able to translate business requirements that impact revenue cost & risk to the organization. The successful candidate will work well under pressure, be self-motivated while still interacting well with a team, be highly organized and have a high energy level.

WalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.

What You'll Own

• Provide advice and technical guidance to WalkMe’s Sales teams and key business partners.
• Create and deliver innovative solution demonstrations for prospects, customers, and partners, on-site and remotely.
• Install, configure and troubleshoot solutions and conduct Demos / Workshops / Custom Proof of Concept (POCs)
• Whiteboard business concepts and technical architectures.
• Demonstrate WalkMe’s Solution in terms of both business value and technical aspects.
• Contribute field knowledge and feedback aimed at directing future product requirements and enhancements, as our technologies are constantly updated.
• Collaborate closely with your internal network and the customer to obtain a deep understanding of the customer's technology needs or offerings, and architect a solution to meet them.
• Understand and act as a valued resource early and often within the customer's decision-making process.
• Deliver value pitches to business users at the C-Level as well as leading deep-dive technical discussions with IT.
• Provide excellent technical specifications and requirement documentation to support the proposed solution.
• Present business and technical messaging.
• Work in a team, share knowledge as well as work independently.

Travel may be required.

Qualifications

• The candidate should have a strong practical experience and excellent achievements from the world of SaaS solutions, as a Sales Engineer or Solution Architect, working with Enterprise software products or services. Service Management and/or Integration experience is strongly preferred.
• Demonstrated ability in assessing customer requirements, identifying business problems and demonstrating proposed solutions.
• Both Direct / Digital Sales activity experience will be seen as a benefit.
• Bachelor’s Degree or global equivalent experience in an IT, business or sales related field is preferred.
• Excellent verbal and written communication skills, with the ability to communicate ideas- both technical and non-technical via various mediums.
• Ability to self-learn new technologies quickly and be comfortable talking about new technologies and events
• Intelligent, motivated and competitive with a “roll-up-the-sleeves” and “get the job done” attitude
• Adaptable to change in a fast-moving environment
• Languages : Fluency in German
• English is a must.
• AI experience is required.

What Sets Us Apart

• SAP Benefits Link: https://jobs.sap.com/content/Benefits/?locale=en_US
• SAP Hiring Process: https://jobs.sap.com/content/Hiring-Process/?locale=en_US
• SAP DEI: https://www.sap.com/about/inclusion.html
• SAP Sustainability: https://www.sap.com/products/sustainability/our-approach.html
• SAP Employee Resource Groups/Employee Network Groups: https://jobs.sap.com/content/Employee-Network-Groups/?locale=en_US

which means you'll be joining SAP as an employee while supporting WalkMe products.

We win with Inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e‑mail with your request to Recruiting Operations Team: [e-mail].

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process .Please note that any violation of these guidelines may result in disqualification from the hiring process.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.