Software Support Employee (m/f/d)

Blechexpo Messe; Oldenburg; Vor Ort; EUR 35.000 - 50.000; Vollzeit

Zusammenfassung

Blechexpo Messe in Oldenburg seeks a committed software support employee. In this role, you will be the key contact for both national and international customers, ensuring effective usage of our software solutions. Responsibilities include conducting training sessions, solving technical issues via phone or email, and developing custom solutions. We welcome experienced professionals and motivated career changers eager to support customers—no specific prior qualifications required.

Qualifikationen

• Experience in IT support or customer service is a plus.
• Ability to conduct online training courses effectively.
• Strong problem-solving skills and adaptability.

Aufgaben

• Serve as the main contact for customers regarding software solutions.
• Conduct online training for customers on software usage.
• Provide tailored solutions for customer support requests.

Jobbeschreibung

We are looking for a committed and competent software support employee to join our team. In this position, you will be the central point of contact for our national and international customers and will ensure that our software solutions are used efficiently and optimally.

You will conduct online training courses, answer specialist and technical questions by phone or email, and develop tailor‑made solutions for support requests, either independently or as part of a team. In doing so, you will not only take on the role of problem solver, but also act as a knowledge broker and important point of contact between our customers and the development department.

We welcome both experienced professionals and motivated career changers with a high affinity for IT who are willing to familiarize themselves with new topics and provide professional support to our customers—regardless of their previous education or professional qualifications.