Deutschsprachiger Kundendienstmitarbeiter für Athen, Griechenland

Next Job Abroad; München; Hybrid; EUR 20.000 - 27.000; Vollzeit

Benefits dieser Stelle

Relocation support including flight and accommodation

Competitive salary plus two extra salaries per year

Health care benefits

Professional development opportunities

Free online Greek language courses

CSR initiatives & events

Greek language courses

State-of-the-art premises and breakした

Zusammenfassung

A leading contact center service provider is offering a customer service role based in Greece. Candidates must be fluent in German and possess excellent communication skills in English. The position involves assisting customers via phone, chat, and email while maintaining high satisfaction levels. The company provides comprehensive relocation support, a competitive salary structure, health benefits, and training opportunities. This role promises a vibrant work culture focused on diversity and personal growth.

Qualifikationen

• Fluency in German is essential for customer interactions.
• Excellent communication skills in English are required.
• Candidates should possess strong problem-solving abilities.
• Computer knowledge/tech savviness.
• Resourceful with multitasking ability.
• Team player in a fast-paced environment.

Aufgaben

• Communicate with customers via phone, chat & e-mail.
• Track and follow cases to ensure timely resolution.
• Maintain customer satisfaction representing a major brand.
• Provide and maintain strong, professional relationships with all partners and show empathy.
• Work towards reaching targets as set by client statement of work and internal targets.

Kenntnisse

Fluency in German

Very good communication skills in English

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge/tech savviness

Able to multitask

Team player

Jobbeschreibung

Looking for 300 days of sun a year?

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they are closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

Our client is a world leader in Contact Centre services provider and you will work with the Microsoft Customer Service team in Greece, helping Microsoft customers.

Requirements

• Fluency in German
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem‑solving skills
• Computer knowledge/tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast‑paced, high‑energy, change‑oriented environment

Benefits

• Complete support to help you ease your relocation to Greece (our client will cover your flight ticket expenses, hotel accommodation, support with the house searching process— all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State‑of‑the‑art premises, providing a great working environment with relaxing break areas
• Work for a Great Place to Work‑Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age