Exciting German-speaking Customer Service position for Athens, Greece.

Next Job Abroad; Hamburg; Vor Ort; EUR 30.000 - 40.000; Vollzeit

Benefits dieser Stelle

Relocation support covering flight and accommodation

Competitive salary with yearly bonuses

Health care benefits

Full training provided

Professional growth opportunities

Free online Greek language courses

Great working environment with relaxation areas

Zusammenfassung

A relocation assistance company in Hamburg is seeking individuals who are fluent in German and possess excellent communication skills. The role involves assisting customers via phone, chat, and email, ensuring high satisfaction by resolving cases promptly. This position offers competitive monthly salary plus additional bonuses, comprehensive relocation support to Greece, health care benefits, and professional growth opportunities, all in a diverse working environment.

Qualifikationen

• Fluency in German required for effective communication.
• Very good English communication skills necessary for customer interaction.
• Exceptional soft skills to foster relationships with customers.

Aufgaben

• Communicate with customers via phone, chat, and email.
• Track and follow cases to ensure timely closure.
• Maintain high customer satisfaction while representing the brand.

Kenntnisse

Fluency in German

Very good communication skills in English

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge/tech savviness

Multitasking ability

Team player in fast-paced environments

Jobbeschreibung

What you will do

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they are closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

Requirements

• Fluency in German
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

Benefits

• Complete support to help you ease your relocation to Greece (our client will cover your flight tickets expenses, hotel accommodation, support with the house searching process(-all at no cost to you-))
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas
• Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age