Service engineer / service technician in Italy (all genders)

STEINERT Elektromagnetbau GmbH; Köln; Vor Ort; EUR 45.000 - 65.000; Vollzeit

Benefits dieser Stelle

Flexible hours and mobile working

Company Laptop and Mobile Phone

Company car

Zusammenfassung

Join STEINERT Elektromagnetbau GmbH in Cologne as a Service Engineer, where you'll prepare and conduct services for our separation machines and systems. Your role will focus on Italy and globally, involving commissioning, maintenance, and remote support.

The ideal candidate has a degree in engineering, professional experience as a service technician, and strong communication skills in Italian and English. Enjoy flexible hours, training opportunities, and a flat hierarchy in a growing company.

Qualifikationen

• Degree in engineering or technical education specialized in electrical engineering or mechatronics.
• Professional experience as Service engineer/technician.
• Very good communication skills in written and spoken Italian and English.

Aufgaben

• Preparation, planning and conduction of services for separation machines.
• Customer communication and consultation on services and technical issues.
• Conducting deep-dives on complex errors and improvement potentials.

Kenntnisse

Communication skills in Italian and English

Problem solving

Analytical thinking

Technical education in engineering or mechatronics

Experience in MS 365 and related software

Ausbildung

Degree in engineering or technical education

Tools

MS 365

Jobbeschreibung

Would you like to help ensure that the world does not run out of resources and become part of the circular economy? Then STEINERT is the right place for you. We have been building sorting technologies and solving sorting tasks used in recycling and mining since 1889 in Cologne. Based in Cologne/Germany and at home around the globe, 550 colleagues worldwide work on the development of sustainable sorting technologies. As a medium‑size company, we are international, traditional and innovative at the same time. We offer our employees responsibility thanks to flat hierarchies and short decision‑making paths. With us, you can combine your further development with the growth of an international and solidly positioned group.

Here’s what you can do for us:

• Preparation, planning and conduction of services for/on our separation machines and systems with focus on Italy and globally:
  • Commissioning
  • Maintenance
  • Troubleshoots
  • Interventions
  • Remote Supports
  • Trainings
• Planning the required tools and equipment
• Active support in service sales - spare and wear parts as well as service agreements.
• Conducting deep‑dives on complex errors and improvement potentials
• Creation of:
  • Service Reports
  • Commissioning Protocols
  • Action Plans
  • Time Sheets
• Customer communication and consultation

You bring with you:

• Degree in engineering or technical education specialized in electrical engineering or mechatronics
• Professional experience as Service engineer/technician
• Professional experience in Service-Excellence and -Delivery
• Experience in MS 365 and related software
• Very good communication skills in written and spoken Italian and English (other language advantages)
• High level of engagement & pro‑activeness
• Strong comprehension capabilities & analytical thinking
• Good problem solving and mediation skills
• Willingness to travel 70-90% nationally and neighboring states
• Willingness to participate in regular technical trainings (also in Germany)
• Current Driver’s license
• Residential in Italy

This is what we offer:

• A forward-thinking working environment in a growing company
• A flat hierarchy
• Opportunities for further training
• Flexible hours and mobile working
• Company Laptop and Mobile Phone
• Tools box fully equipped as well as work clothes and necessary safety equipment
• Company car