Serviceingenieur – Landmaschinen

Zoomlion; Waldlaubersheim; On-site; EUR 50,000 - 60,000; Full time

Job summary

A global machinery manufacturer based in Waldlaubersheim seeks an HRBP for full-time employment in customer service and machinery manufacturing. The role involves technical support for agricultural equipment, requiring a minimum of three years of experience in technical service. Key responsibilities include daily maintenance, troubleshooting, and ensuring customer satisfaction. Candidates should have a degree in Mechanical Engineering and be proficient in English. This position offers opportunities for professional growth in a dynamic international organization.

Qualifications

• Minimum of 3 years of experience in technical or after-sales service.
• Experience in the agricultural machinery industry preferred.
• Proficiency in English as a working language.

Responsibilities

• Perform daily maintenance and servicing of agricultural machinery.
• Provide technical support to dealers and coordinate repair projects.
• Conduct customer visits and manage maintenance for newly arrived machines.
• Analyze and diagnose technical problems, carry out mechanical repairs.
• Submit accurate service reports and collaborate with engineers.

Skills

Technical service experience

Problem analysis and diagnosis

Customer service skills

Mechanical repair

Communication in English

Education

Degree in Mechanical Engineering or related field

Job description

HRBP @ Zoomlion | Recruitment | [e-mail]

We are a leading international manufacturer of construction and agricultural machinery, providing high-quality, innovative solutions to customers worldwide. Our product portfolio includes excavators, wheel loaders, aerial work platforms, tractors, and other machinery for construction, agriculture, and industrial applications. With decades of experience, we combine cutting‑edge technology, excellent customer service, and a strong dealer network to support our customers’ productivity and business growth. Joining our team means being part of a global organization that values professionalism, innovation, and career development.

Key Responsibilities

• Perform daily maintenance, after‑sales inspections, and servicing of agricultural machinery, including tractors, harvesters, and related equipment.
• Provide technical support to dealers, coordinate product line rectification activities, troubleshoot technical issues, and manage equipment repair projects.
• Conduct regular customer visits, perform equipment inspections, and manage acceptance checks and maintenance for newly arrived machines.
• Ensure timely spare parts supply, support the execution of spare parts sales plans, and contribute to improved customer satisfaction.
• Analyze, evaluate, and diagnose technical problems, carry out mechanical repairs, and replace faulty components.
• Submit service reports accurately and on time, and work closely with China‑based engineers and sales teams to support customer needs.

Qualifications

• Education in Mechanical Engineering or a related technical field.
• Minimum 3 years of experience in technical service or after‑sales service; experience in the agricultural machinery industry is preferred.
• Proficiency in English as a working language.

Seniority level

• Associate

Employment type

• Full‑time

Job function

• Customer Service
• Machinery Manufacturing

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