Senior Traceability Solution Architect

Cognizant; Deutschland; Hybrid; EUR 120.000 - 155.000; Vollzeit

Benefits dieser Stelle

Training & development support

Competitive salary package

Hybrid work model

Zusammenfassung

Cognizant is seeking a Senior Traceability Solution Architect and ServiceNow Specialist to design and deliver scalable ServiceNow infrastructure solutions for a major client in Germany. You will lead cross-functional teams to develop modular components, automate workflows, and ensure alignment with security and compliance requirements.

The role entails collaborating with security, governance, and operations to implement robust integrations, runbooks, and upgrade plans, while maintaining high

Qualifikationen

• Degree in engineering, computer science or related field or equivalent experience.
• 12–15 years of experience in infrastructure architecture roles for large scale enterprise implementations.
• Advanced hands-on expertise in ServiceNow Now Platform including core modules configuration and custom apps.
• Strong experience in modular design, secure coding, testing strategies and deployment automation on ServiceNow.
• Experience designing integration solutions using APIs and data exchange between ServiceNow and external systems.
• Understanding of compute, storage, network and cloud services mapped to ServiceNow data models.

Aufgaben

• Design complex ServiceNow Platform-based infrastructure solutions aligned with enterprise standards and long-term objectives.
• Coordinate with cross-functional teams to translate requirements into ServiceNow architectures enhancing reliability and efficiency.
• Develop reusable components to automate workflows and streamline infrastructure operations.
• Tune ServiceNow configurations to improve incident response, change management and asset tracking.
• Implement integration patterns between ServiceNow and on-premise or cloud systems via APIs for real-time data exchange.
• Establish design standards and patterns to ensure maintainability and easier onboarding of new services.
• Collaborate with security/compliance to embed governance, audits and policy checks into workflows.
• Monitor performance and optimize data models to meet response time targets.
• Guide project teams on best practices for ServiceNow development lifecycle and deployment.

Kenntnisse

ServiceNow Platform

API integration

Infrastructure design

Security & compliance

Observability

Agile delivery

Mentoring

Ausbildung

Engineering/CS degree

Tools

ServiceNow

APIs

Scripting

Jobbeschreibung

Senior Traceability Solution Architect

At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities.

We have an exciting opportunity for an exceptional individual to work supporting one of our clients as a ServiceNow Specialist

Serve as an Senior Technical Consultant specializing in ServiceNow Now Platform and application development designing secure scalable and resilient enterprise workflows. Collaborate with cross functional teams to modernize infrastructure services automate processes and improve service reliability in a hybrid work model while ensuring alignment with business strategy and compliance needs.

Responsibilities

• Design complex ServiceNow Now Platform based infrastructure solutions that align with enterprise standards and long term business objectives while ensuring scalability and resilience for critical services.
• Coordinate with cross functional teams to translate infrastructure and service requirements into ServiceNow platform architectures that improve reliability observability and operational efficiency.
• Develop reusable application components using ServiceNow application development practices to automate workflows reduce manual tasks and streamline infrastructure operations for various business units.
• Optimize configuration of ServiceNow modules related to infrastructure services to enhance incident response change management and asset tracking while maintaining high data quality.
• Implement robust integration patterns between ServiceNow and on premise or cloud based systems using APIs to enable near real time data exchange and consistent service views.
• Establish infrastructure design standards and patterns on ServiceNow Now Platform to ensure consistent implementations improved maintainability and easier onboarding of new services.
• Review existing infrastructure processes and identify opportunities to introduce automation and self service capabilities through custom ServiceNow applications and catalog items.
• Collaborate with security and compliance personnel to embed governance controls audit trails and policy checks into ServiceNow based infrastructure workflows.
• Monitor performance of ServiceNow infrastructure solutions and tune configurations queries and data models to meet response time and availability targets.
• Guide project teams on best practices for ServiceNow development lifecycle including requirement refinement configuration testing and deployment to reduce defects and rework.
• Prepare clear technical documentation for architectures data models integrations and operational runbooks so that support teams can manage platforms effectively.
• Coordinate with stakeholders to plan ServiceNow platform upgrades and feature adoptions that bring incremental value to infrastructure and operations functions.
• Drive continuous improvement initiatives using analytics and feedback from users to refine ServiceNow based solutions and enhance overall service experience.

Qualifications

• Require a degree in engineering computer science or related field or equivalent professional experience in enterprise infrastructure environments.
• Require twelve to fifteen years of experience in infrastructure architecture roles with a strong focus on large scale enterprise implementations.
• Require advanced hands on expertise in ServiceNow Now Platform including configuration of core modules scripting and development of custom applications.
• Require strong experience in application development practices such as modular design secure coding testing strategies and deployment automation on ServiceNow.
• Require proven experience designing integration solutions using APIs web services and data exchange mechanisms between ServiceNow and external systems.
• Require strong understanding of infrastructure domains such as compute storage network and cloud services and how these map into ServiceNow data models and workflows.
• Nice to have experience working in hybrid work environments collaborating with globally distributed teams using agile or iterative delivery approaches.
• Nice to have exposure to observability tools configuration management databases and asset management practices integrated with ServiceNow.
• Nice to have experience collaborating with security and risk teams to implement compliant workflows access controls and audit ready configurations in ServiceNow.
• Nice to have experience mentoring peers on ServiceNow architecture patterns coding standards and platform capabilities to uplift overall team proficiency.
• Nice to have familiarity with IT service management frameworks and enterprise architecture practices enabling better alignment between platform solutions and organizational strategy.

Certifications Required

Preferred certifications ServiceNow Certified System Administrator ServiceNow Certified Application Developer.

Why Cognizant?

• Improve your career in one of the largest and fastest growing IT services providers worldwide
• Receive ongoing support and funding with training and development plans
• Have a highly competitive benefits and salary package
• Get the opportunity to work for leading global companies
• We are committed to respecting human rights and build a better future by helping your minds and the environment
• We invest in people and their wellbeing.
• We create conditions for everyone to thrive. We do not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity or expression, or for any other reason covered.

Igualdad de Empleo y Política de Acción Afirmativa:

Cognizant es un empleador que ofrece igualdad de oportunidades. Todos los solicitantes calificados recibirán consideración para el empleo sin distinción de sexo, identidad de género, orientación sexual, raza, color, religión, origen nacional, discapacidad, estado de veterano protegido, edad o cualquier otra característica protegida por la ley.

At Cognizant we believe than our culture make us stronger!