ServiceNow Developer

Jobtailor; Deutschland; Vor Ort; EUR 70.000 - 100.000; Vollzeit

Zusammenfassung

Jobtailor is seeking a ServiceNow developer to coordinate complex data transformations and deliver sustainable solutions. You will analyze business needs, answer configuration questions, and design reports to monitor system performance.

The role requires strong JavaScript skills, REST API experience, and the ability to work independently within a global team. Proficiency in English and Spanish is essential for collaboration.

Qualifikationen

• Hands-on experience with the ServiceNow SDK and deployment from local IDEs.
• Proficiency in ServiceNow Fluent for code metadata definition.
• Experience with REST APIs and server-side JavaScript modules.

Aufgaben

• Coordinate and solve complex technical data and transformation issues.
• Analyze business requirements to propose sustainable ServiceNow solutions.
• Answer how-to technical questions and configuration inquiries.
• Develop, maintain, and execute reports to ensure system performance.
• Create and maintain design and operations documentation.
• Work independently and with a global team.
• Identify and drive opportunities and share ideas.

Kenntnisse

ServiceNow SDK Proficiency

Server-Side JavaScript

Incident Management

REST API Development

Advanced English & Spanish

Tools

VS Code

Now Assist For Creator

ServiceNow Core Platform

MID Server

CMDB

Jobbeschreibung

• Coordinate and solve complex technical data and transformation issues
• Obtain and analyze/interpret business requirements to propose sustainable ServiceNow solutions
• Answer “how to” technical and application configuration questions
• Develop, maintain, and execute reports to ensure system operation meets performance targets
• Create and maintain system design and operations documentation
• Work independently while collaborating as part of a global team
• Identify and drive opportunities and share ideas

Requirements

• Hands-on experience with the ServiceNow SDK (NOW SDK), including local application initialization, metadata transformation, and deploying scoped applications from a local IDE such as VS Code
• Proficiency in ServiceNow Fluent for defining application metadata in code
• Experience with server-side JavaScript modules and third-party libraries
• Experience leveraging Now Assist for Creator or similar generative AI developer tools
• Hands-on experience with incident, problem, change, knowledge, service catalog, service level management, workflows, and email notifications
• Good understanding of ServiceNow core platform features, Flow Designer, ACLs, server-side APIs, and client-side APIs
• Good knowledge of ATF, reports, dashboards, import sets, transformations, update sets, system clone, and upgrades
• Hands-on experience developing custom scoped applications
• Knowledge of Java, J2EE, Servlet, JSP, XML, AJAX, SQL, jQuery, JavaScript, and web-based development tools
• Good understanding of ITSM and CSM modules, Event Management, Integrations, and Orchestration
• Hands-on experience working with REST APIs
• Understanding of MID Server configuration, CMDB, discovery, and asset management
• Knowledge and experience with debugging and troubleshooting in ServiceNow
• Demonstrated success delivering assignments under tight deadlines
• Ability to work independently and as part of a global team
• Strong problem analysis and analytical skills, including use of mathematical concepts to validate results
• Ability to collect, organize, disseminate, and present significant amounts of information with attention to detail
• Clear and concise written and verbal communication skills
• Ability to manage and prioritize work effectively with minimal supervision
• Ability to articulate technical and functional aspects of problems to senior stakeholders
• ADVANCED CONVERSATIONAL ENGLISH AND SPANISH ESSENTIAL (Will be evaluated)
• If a foreigner residing in Mexico, valid INE, CURP, NSS, and RFC required

Core Competencies

Demonstrates expertise in ServiceNow SDK, including application development and configuration, while effectively analyzing business requirements to deliver sustainable solutions. Proficient in technical problem-solving and communication, with a strong ability to work independently and collaboratively in a global team environment.

Highest-signal resume keywords

• ServiceNow SDK Proficiency
• Server-Side JavaScript Experience
• Incident Management Expertise
• REST API Development
• Advanced Conversational English And Spanish

Hard Skills

• ServiceNow Fluent
• JavaScript
• Java
• SQL
• XML
• AJAX
• JQuery
• Custom Scoped Applications Development
• Flow Designer
• Debugging And Troubleshooting

Soft Skills

• Analytical Skills
• Problem Analysis
• Attention To Detail
• Clear Communication
• Work Prioritization

Certifications & Qualifications

• Valid INE
• CURP
• NSS
• RFC

Industry Keywords

• ITSM
• CSM
• Event Management
• Integrations
• Orchestration

Tools & Technologies

• VS Code
• Now Assist For Creator
• ServiceNow Core Platform
• MID Server
• CMDB