Senior ServiceNow Developer

TEKsystems; Deutschland; Hybrid; EUR 71.000 - 107.000; Vollzeit

Zusammenfassung

TEKsystems seeks a Sr. ServiceNow Developer for a contract role supporting a large Government DEFENSE DISN/DISA contract. Role involves configuring, developing, supporting, and maintaining ServiceNow with ITIL processes and multiple modules.

On-site attendance is required at Fort Meade, Scott AFB, or Hill AFB/Ogden, Utah with Security+ certification within 14 days. You will work with stakeholders to deliver digital transformation, automate workflows, and ensure data integrity while collaborating

Qualifikationen

• Requires US Citizenship.
• Active Security+ or DoD 8570 level II+ certification.
• Must be able to commute to Scott AFB, IL, Fort Meade, MD, or Ogden, UT for on-site support.
• Bachelor’s or Master’s with 6–12 years of relevant experience, or equivalent.
• 6+ years’ experience with design, development and support of technology infrastructure.
• 4+ years’ ServiceNow development experience.
• Experience with ServiceNow upgrades.
• Strong customer service and ability to work independently in a fast-paced environment.

Aufgaben

• Configure and implement ServiceNow ITSM, OMT, TSM, and TSOM modules.
• Develop and maintain Forms, Reports, Views, and Workflows.
• Create and manage dashboards and scheduled reports.
• Integrate ServiceNow with external tools (Elastic, Netcool, Kafka).
• Coordinate platform upgrades and business process workflows.
• Collaborate with cross-functional teams to deliver digital transformation solutions.
• Support data migration and CMDB data quality and integrity.
• Mentor junior developers and contribute to project delivery in Agile/SAFe environments.

Kenntnisse

ServiceNow development

Security+

ITIL

Agile/Scrum

SAFe

JIRA

Git

Confluence

Communication

Ausbildung

Bachelor’s Degree

Higher degree preferred

Tools

ServiceNow upgrades

Elastic

Netcool

Kafka

Jobbeschreibung

We have an exciting career opportunity for a ServiceNow Developer supporting a large Government Contract in the Defense Sector. This contract includes the Operations, Sustainment, Maintenance, Repair, and Defense of the Defense Information System Network (DISN) within the DOD Information Network (DODIN) in support of the Defense Information Systems Agency (DISA).

Candidate must be able to be on site at Fort Meade MD, Scott AFB IL, or Hill AFB Ogden, Utah daily. At a minimum, a Secret clearance is required upon the start of employment and within 14 days following the start date the employee must obtain their Security + certification.

As Sr. ServiceNow Developer you will perform configuration, development, support, and maintenance of the ServiceNow implementation. Works with external and internal stakeholders to understand, propose, and deliver digital transformation solutions with emphasis on request fulfillment, automated workflows through ServiceNow Service Catalogs and key ITIL processes like Request, Incident, Problem, Change, Knowledge, and other modules.

Primary Responsibilities

• Support the standup, configuration and implementation of ServiceNow’s ITSM, OMT, TSM, and TSOM modules.
• Create and maintain Forms, Reports, Views, Workflows, Groups and Roles
• Create, maintain and enhance Dashboards and reporting, including scheduled reports
• Create and configure tool integrations with ServiceNow (Elastic, Netcool, Kafka, etc)
• Coordinate and support application and platform upgrades
• Assist with design, creation and cataloging of business process flows
• Work with other members of the ServiceNow development team to propose solutions based on business needs and strategies
• Perform the necessary tasks to design and configure ServiceNow functions to meet operational needs
• Support business process re-engineering activities to move ticketing and order management capabilities into ServiceNow
• Identify trends and find patterns in unstructured and semi-structured customer data that can be used to create a more positive customer experience and increase overall network performance
• Interact with the customer to address Systems Engineering technical considerations and associated problems, issues or conflicts
• Developing, configuring, and customizing the ServiceNow platform to fit business requirements.
• Troubleshoot and resolve problems.
• Orchestrate and automate tasks.
• Responsible for the design and build of ServiceNow Applications and integration to other applications and platforms, including architecture, languages, best practices, and methodologies in an Agile Scrum environment.
• Provide strong development and project on-track and on-task and collaborate on an ongoing project in both new and enhancements development between engineers, developers, analyst, and other team members.
• Follow, maintain, and apply documentation best practice policies, procedures, and process throughout ServiceNow development.
• Collaborate with cross-functional teams to gather input to support ongoing business needs for Service Now configuration, implementation, and support.
• Review and apply any additional UI/UX requirements from external and internal team and align into ServiceNow development.
• Utilizes available programming methodologies and languages and adhere to coding standards, procedures and techniques while contributing to the technical code documentation.
• Support data migration as needed.
• Design and implement solutions following established Configuration Management policies and standards.
• Integrate data from multiple data sources into a unified CMDB, ensuring data quality and integrity are maintained.
• Works with and mentors junior developers to guide and coach them throughout each project.

Basic Qualifications

• Requires a US Citizenship.
• Hold and active security certification that meets DOD 8570 IAT level II or higher (i.e., Security+)
• Must be able to commute to Scott AFB, IL, Ft. Meade, MD, or Ogden, UT for full time on-site support
• Bachelor’s Degree with 8 – 12 years of relevant experience or master’s with 6-10 years of prior relevant experience. Additional years of work experience in lieu of degree is acceptable.
• At least 6 years of experience with the design, development, and support of technology infrastructure.
• At least 4 years of ServiceNow development.
• Experience with ServiceNow upgrades.
• The qualified candidate shall have excellent customer service skills and the ability to work independently, prioritize, schedule, and complete multiple tasks.
• Ability to multi-task and self-assign work in a fast-paced environment.
• Strong communication skills that enable proactive and effective collaboration with a virtual team, including
• the ability to clearly articulate status and present to both customers and program leadership. Candidate
• shall have the ability to develop and present management level briefings.
• Demonstrate potential and willingness to learn and adapt to rapid changes in technology.
• Willing to assist and train junior developers.

Preferred Qualifications

• ServiceNow Certified Application Developer
• Experience or familiarity with Agile development and testing methodology
• Exposure to ServiceNow applications like Telecommunication Management System (TSM), Telecommunications Network Inventory (TNI), Order Management Telecommunications (OMT) modules, etc.
• Experience with JIRA, Git and Confluence.
• Understanding of ITIL foundation or ITIL certified.
• AWS cloud and ServiceNow certifications.
• Bachelor’s degree in a technical field such as System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline
• Experience working with large software systems including hardware integration and test.
• Experience working with multi-disciplinary technical development teams.
• Experience using SAFe as the agile development methodology.
• Experience moving from a legacy application to a new application
• Experience applying test automation, test-driven development, continuous integration, and continuous deployment to achieve built-in quality by the team.
• Experience using Kanban to improve flow on support teams.
• Experience with DevOps/DevSecOps and CI/CD implementation.

Additional Skills & Qualifications

Active security clearance or ability to obtain a security clearance. Current Sec+ certification or ability to obtain one within 14 days of starting. This candidate needs to have a high level of professionalism as they will be working on an Active Military Base.

Job Type & Location

This is a Contract position based out of St. Louis, MO.

Pay and Benefits

The pay range for this position is $60.00 - $90.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your jobclassification and length of employment. Benefits are subject to change and may besubject to specific elections, plan, or program terms. If eligible, the benefitsavailable for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in St. Louis,MO.

Application Deadline

This position is anticipated to close on Sep 17, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.