(Senior) Technical Process / Product Owner - Supply Tech (all genders)

About You - Collins GmbH & Co. KG; Hamburg; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

About You - Collins GmbH & Co. KG in Hamburg is looking for a Process/Product Owner to take end-to-end ownership of business model clusters like wholesale or dropshipping. The role involves ensuring technical stability and driving process improvements in collaboration with business and tech teams.

Your mission includes managing data flows, incident handling, and optimizing testing strategies while establishing best practices across the organization.

Aufgaben

• Champion the operational excellence of your business model cluster.
• Perform hands-on incident handling and technical bug investigation.
• Communicate investigation results and recommended resolutions.
• Leverage insights to drive analysis and long-term preventative measures.
• Define, lead, and optimize E2E testing strategies.
• Establish and optimize processes for bug lifecycle management.
• Collaborate with other Technical Process Owners.

Jobbeschreibung

This role combines the core responsibilities of a Process/Product Owner with a deep focus on technical process ownership. Instead of managing a product, you will have the unique opportunity to take end-to-end ownership of a business model cluster (e.g., wholesale or dropshipping).

Your mission is to ensure the technical and operational stability of its processes while proactively shaping and improving the system for the future.

You will lead incident handling, root cause analysis, and drive process improvements in close collaboration with both business and tech teams.

• Champion the operational excellence of your business model cluster, taking full ownership of all data flows - from product and pricing to orders, shipments, and cancellation
• Perform hands‑on incident handling and technical bug investigation to understand the root cause
• Communicate investigation results and recommended resolutions to application teams
• Strategically leverage insights from these investigations to drive the analysis and implementation of long‑term preventative measures and shape system improvements
• Define, lead, and optimize E2E testing strategies for critical initiatives, ensuring comprehensive coverage and high‑quality deployments
• Establish and optimize processes for bug lifecycle management, turning a reactive process into a continuous driver of operational excellence
• Collaborate with other Technical Process Owners to share best practices and drive cross‑business model improvements and alignment