Senior Product Owner - Digital Ops (all genders)

Eurowings Digital; Köln; On-site; EUR 70,000 - 110,000; Full time

Job summary

A leading airline's digital company in Germany is seeking a Senior Product Owner for the OPS Heartbeat Program. This role emphasizes operational excellence through high-impact initiatives. The ideal candidate will have at least 5 years of experience in product ownership, familiarity with digital products, and strong analytical skills. Collaborating with cross-functional teams is crucial to prioritize and deliver value effectively. Fluency in business English is required, and experience in airline operations is a plus.

Qualifications

• Minimum 5 years' experience as a Product Owner/Product Manager.
• In-depth experience in developing digital products.
• Familiarity in an agile environment and with operational processes in airlines is a plus.
• Experience writing user stories to populate backlog.
• Airline/aviation domain experience a plus.
• Fluent business English skills.

Responsibilities

• Shape the vision and roadmap for your product.
• Analyze processes and design actionable solutions.
• Collaborate with Business Analysts, Data Scientists, and Engineers.
• Write user stories and manage the product backlog.
• Lead cross-functional teams.
• Lead cross‑functional teams through lateral leadership.

Skills

Product Owner experience

Agile methodologies

Data analysis

User story writing

Cross-functional collaboration

Problem-solving

Fluent English

Job description

We’re looking for a Senior Product Owner for the OPS Heartbeat Program — a strategic initiative designed to transform operational excellence. In this role you’ll be responsible for one working stream (Airport/Aircraft) by delivering high impact initiatives that improve both our customers’ experience as well as our internal processes.

What You’ll Do

• Shape the vision and roadmap for your product in close collaboration with the stream lead (Airport or Aircraft)
• Collaborate with subject matter experts to thoroughly analyze existing processes, pinpoint improvement areas, and design actionable solutions
• Work closely with Business Analysts, Data Scientists, and Engineers to develop scalable solutions and products that leverage complex, large-scale data, data science, and AI techniques to improve operational efficiency and optimization
• Independently write user stories to build up a well‑structured product backlog that translate operational needs into action
• Prioritize effectively, ensuring the backlog aligns with strategic goals and delivers maximum value to the company
• Lead cross‑functional teams through lateral leadership

What you’ll need

• At least 5 years’ experience working as a Product Owner/Product Manager
• In depth experience in developing digital (data and AI) products that drive impact
• Familiarity working with cross‑functional teams in an agile environment
• Experience writing user stories to build up a product backlog
• Experience with operational processes in an airline are a plus
• Fluent business English skills

What You’ll Bring

• An analytical mindset and enthusiasm for digging into data
• Ability to prioritize and know when & how to say “no”
• A problem‑solving mindset who can break complex problems up into bite‑size pieces
• Ability to work in a dynamic cross‑functional environment
• Ability to keep the team spirit at a high level even in stressful times and times of ambiguous priorities