Senior Sales Support Specialist (m/w/d)

Johnson Electric Group; Stuttgart; On-site; EUR 55,000 - 75,000; Full time

Job summary

Johnson Electric Group is seeking a Senior Sales Support Specialist to enhance selling, forecasting and reporting across Europe. The role collaborates with Sales, Finance, IT, and Planning, using Power BI, Power Automate and AI to optimize processes and data insights.

The ideal candidate has a business degree and 3+ years in sales support, with strong English and a drive to work in a multicultural automotive environment.

Qualifications

• Bachelor's or Master's degree in Business Administration or related field required.
• 3+ years experience in Sales Support or Sales Coordination preferred.
• Strong interest in technology, sales and automotive industry.
• Experience using AI tools for data consolidation and automation is a plus.
• Excellent knowledge of English; German language a plus.

Responsibilities

• Manage and improve selling, forecasting and reporting processes.
• Collaborate with Sales, Finance, IT and Planning teams.
• Administer web-based customer and supplier platforms and monitor data requirements.
• Consolidate annual sales budget, 5-year plan and capacity planning.
• Monitor cost factors and update ERP Customer Master data.
• Prepare weekly Executive Summary for Sales Top Management.
• Support CRM and Power BI usage across the team.
• Identify new customers using AI-driven insights and signals.

Skills

English proficiency

Analytical thinking

Team collaboration

Problem solving

Education

Bachelor's or Master's degree in Business Administration or related field

Tools

Salesforce

Campfire

Excel

PowerPoint

Visio

Power BI

Power Automate

Oracle

Job description

Come Innovate Motion with Us

Join our Automotive Products Group Europe Sales Team as a Senior Sales Support Specialist and play a key role in supporting and continuously improving our European sales operations. In this position, you will work closely with Sales, Finance, IT and Planning, supporting forecasting, reporting and commercial processes while leveraging digital solutions such as Power BI, Power Automate and AI. This is an excellent opportunity for a proactive and technology-minded professional who wants to contribute to a dynamic, international automotive environment.

Your responsibilities will be to:

• Manage and improve selling, forecasting and reporting processes
• Closely collaborate with Sales Team Finance, IT and Planning
• Administer web-based customer and supplier platforms (Customer Specific Requirements, SupplyOn, etc), regularly monitor new data and requirements and inform the Sales team accordingly
• Consolidate annual sales budget, 5-years plan, production capacity planning and updated sales outlook
• Track evolution of most relevant cost factors
• Update pricing in ERP system and maintain ERP Customer Master data
• Update the weekly Executive Summary for Sales Top Management
• Support Sales Team in the use of Customer Relationship Management and Business Intelligence (Power-BI) tools
• Identify potential new customers using AI-driven insights, including website activity, marketing data, and other relevant sources
• Leverage Power Automate and AI tools to automate and streamline sales support processes

Our Requirements:

• Bachelor’s or Master’s degree in the field of Business Administration, Sales or a related field
• Ideally 3+ years of experience in Sales Support, Sales Coordination or a related field
• Strong interest in technology, sales and the automotive industry
• Experience in utilizing AI tools for consolidating data and process automation would be an advantage
• Good knowledge of CRM software (e.g. Salesforce, Campfire), MS Office tools (especially Excel, PowerPoint, Visio), Power BI and Power Automate applications
• Understanding and good user knowledge of any ERP System (experience with Oracle would be considered as advantage)
• Excellent knowledge of English language is mandatory, German language knowledge would be considered as advantage
• Well organized, friendly, enthusiastic and proactive personality with willingness to work in a multicultural environment
• Ability to analyse big data and generate reports according to management/company requirements
• Strong problem-solving skills and ability to work independently and systematically

What do we offer:

• Unique opportunity to develop professionally in the automotive industry
• Exciting, dynamic and multi-cultural working environment
• Working hours of 40 hours per week, 30 days of annual vacation
• Yearly individual benefits program (Allowance such as a Fuel card, Internet costs, Deutschland Card, etc.)

Come join our global, inclusive & diverse team

Our purpose is to improve the quality of life of everyone we touch through our innovative motion systems. We are a truly global team bound together by our shared values. Our culture is built on the diversity, knowledge, skills, creativity, and talents that each employee brings to the company. Our people are our company’s most valuable asset. We are committed to providing an inclusive, diverse and equitable workplace where employees of different backgrounds feel valued and respected, regardless of their age, gender, race, ethnicity or religious background. We are committed to inspiring our employees to grow, act with ownership and find fulfilment and meaning in the work they do.