Senior Sales Support Specialist (m/w/d)

100299 Johnson Electric Germany - Stuttgart; Stuttgart; On-site; EUR 55,000 - 80,000; Full time

Benefits offered by this job

Fuel card

Internet costs

Deutschland Card

30 days vacation

Job summary

Johnson Electric Germany - Stuttgart is hiring a Senior Sales Support Specialist to strengthen our European sales operations. You will work with Sales, Finance, IT and Planning to enhance forecasting, reporting and commercial processes using AI, Power BI and Power Automate.

You’ll manage ERP pricing, master data and CRM usage, while supporting the Sales team with data-driven insights and automation. A degree in business or related field and 3+ years in sales support are preferred.

Qualifications

• Bachelor’s or Master’s degree in Business Administration, Sales or related field.
• Ideally 3+ years in Sales Support, Sales Coordination or related role.
• Strong interest in technology, sales and automotive industry.
• Experience using AI tools for data consolidation and automation is a plus.
• Good knowledge of CRM software (e.g. Salesforce, Campfire) and MS Office (Excel, PowerPoint, Visio).
• Understanding of ERP systems (Oracle preferred).
• Excellent English; German knowledge is a plus.
• Well-organized, proactive and able to work in a multicultural environment.
• Ability to analyze big data and generate reports per management requirements.
• Strong problem-solving and independent work style.

Responsibilities

• Manage and improve selling, forecasting and reporting processes.
• Collaborate with Sales Team, Finance, IT and Planning.
• Administer web platforms (Customer/Supplier) and monitor data requirements.
• Consolidate annual sales budget and five-year plan.
• Track key cost factors and update pricing in ERP.
• Maintain ERP Customer Master data and weekly executive summaries.
• Support sales using CRM and BI tools (Power BI).
• Identify new customers using AI-driven insights from web and marketing data.
• Leverage Power Automate and AI to automate sales support workflows.

Skills

CRM software knowledge

Data analysis

Power BI

Power Automate

English proficiency

Multicultural teamwork

Education

Bachelor's or Master's in Business Administration

Tools

Salesforce

Campfire

Excel

PowerPoint

Visio

Power BI

Power Automate

Oracle ERP

Job description

Come Innovate Motion with Us Join our Automotive Products Group Europe Sales Team as a Senior Sales Support Specialist and play a key role in supporting and continuously improving our European sales operations. In this position, you will work closely with Sales, Finance, IT and Planning, supporting forecasting, reporting and commercial processes while leveraging digital solutions such as Power BI, Power Automate and AI. This is an excellent opportunity for a proactive and technology-minded professional who wants to contribute to a dynamic, international automotive environment.

Your responsibilities will be to:

• Manage and improve selling, forecasting and reporting processes
• Closely collaborate with Sales Team Finance, IT and Planning
• Administer web-based customer and supplier platforms (Customer Specific Requirements, SupplyOn, etc), regularly monitor new data and requirements and inform the Sales team accordingly
• Consolidate annual sales budget, 5-years plan, production capacity planning and updated sales outlook
• Track evolution of most relevant cost factors
• Update pricing in ERP system and maintain ERP Customer Master data
• Update the weekly Executive Summary for Sales Top Management
• Support Sales Team in the use of Customer Relationship Management and Business Intelligence (Power-BI) tools
• Identify potential new customers using AI-driven insights, including website activity, marketing data, and other relevant sources
• Leverage Power Automate and AI tools to automate and streamline sales support processes

Our Requirements:

• Bachelor’s or Master’s degree in the field of Business Administration, Sales or a related field
• Ideally 3+ years of experience in Sales Support, Sales Coordination or a related field
• Strong interest in technology, sales and the automotive industry
• Experience in utilizing AI tools for consolidating data and process automation would be an advantage
• Good knowledge of CRM software (e.g. Salesforce, Campfire), MS Office tools (especially Excel, PowerPoint, Visio), Power BI and Power Automate applications
• Understanding and good user knowledge of any ERP System (experience with Oracle would be considered as advantage)
• Excellent knowledge of English language is mandatory, German language knowledge would be considered as advantage
• Well organized, friendly, enthusiastic and proactive personality with willingness to work in a multicultural environment
• Ability to analyse big data and generate reports according to management/company requirements
• Strong problem-solving skills and ability to work independently and systematically

What do we offer:

• Unique opportunity to develop professionally in the automotive industry
• Exciting, dynamic and multi-cultural working environment
• Working hours of 40 hours per week, 30 days of annual vacation
• Yearly individual benefits program (Allowance such as a Fuel card, Internet costs, Deutschland Card, etc.)

Come join our global, inclusive & diverse team Our purpose is to improve the quality of life of everyone we touch through our innovative motion systems. We are a truly global team bound together by our shared values. Our culture is built on the diversity, knowledge, skills, creativity, and talents that each employee brings to the company. Our people are our company’s most valuable asset.

We are committed to providing an inclusive, diverse and equitable workplace where employees of different backgrounds feel valued and respected, regardless of their age, gender, race, ethnicity or religious background. We are committed to inspiring our employees to grow, act with ownership and find fulfilment and meaning in the work they do.

About Johnson Electric Group The Johnson Electric Group is a global leader in electric motors, actuators, motion subsystems and related electro-mechanical components. It serves a broad range of industries including Automotive, Smart Metering, Medical Devices, Business Equipment, Home Automation, Ventilation, White Goods, Power Tools, Lawn & Garden Equipment, Warehouse Automation, Liquid Cooling and Robotic joints. The Group is headquartered in Hong Kong and employs over 30,000 individuals in over 20 countries worldwide. Johnson Electric Holdings Limited is listed on The Stock Exchange of Hong Kong Limited (Stock Code: 179). For more information, visit johnsonelectric.com.

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