Senior Revenue Operations Manager (m/f/d) - Sales Ops & Strategy

voize; Berlin; Hybrid; EUR 90,000 - 130,000; Full time

Benefits offered by this job

Stock options

30 vacation days

Germany Transport Ticket

Urban Sports Club

Company off-sites

Learning platforms like Blinkist/Audib

Free language courses

Job summary

voize is building AI-powered workflows to empower frontline teams. As Senior Sales Operations Manager, you will shape the GTM engine, own the CRM and forecasting, and partner with sales leaders to scale across markets in Germany and beyond.

You will design processes, drive data-driven decisions, and champion AI-enabled tooling to reduce manual work. This role blends strategic design with hands-on execution, offering significant impact and growth opportunities.

Qualifications

• 3+ years in revenue/sales operations at a fast-growing B2B SaaS
• Strong stakeholder management with VP-level partnerships
• Deep CRM fluency and data-driven decision making
• Forecasting experience with territory/quota planning

Responsibilities

• Own territory, compensation and capacity models; carve books for new AEs and build capacity/quota under fiscal plan
• Run end-to-end forecast process with leadership; diagnose why deals slip and support ramp in new geos
• Define sales metrics and translate pipeline data into actionable insights for boards and GTM reviews
• Design non-standard deal processes and stand up the governing rules for voize
• Collaborate with sales enablement to ensure adoption of new tools and processes
• Own the sales side of the GTM stack and influence tool selection as we scale

Skills

Revenue operations

GTM strategy

CRM fluency

Forecasting

Stakeholder management

AI tools

Tools

HubSpot

Salesforce

BI tools

Claude

n8n

Job description

Why voize? Because we're more than just a job!

At voize, we believe the greatest gift to frontline workers is time - time to care, connect, and be present. Today, that time is lost to busywork and complex systems that pull them away from what matters most: people. Our vision is to change that by building AI companions that seamlessly take over digital workflows. We don't replace humans with technology - we amplify their impact. Our mission is backed with a $50M Series A funding led by Balderton Capital, with support from HV Capital, Y Combinator and other leading VCs. Today, 2,000+ facilities trust voize, and over 200,000 users rely on our AI companion to ease their daily workload. As a dynamic team, we combine first-in-class technology with meaningful social impact. And now, we’re looking for you to join us on this mission! Hi, I’m Jeremy, I lead RevOps at voize. I’m hiring the person who owns sales operations as we scale: new markets, new segments, and a sales team growing fast in all of them.

As Senior Sales Operations Manager, you build the GTM engine that carries us past €100M ARR, working in close partnership with our sales leaders, with genuinely good tooling and AI ways of working behind you. Joining at this point in our hyper-growth journey is rare: big enough that the problems are real, early enough that you shape how they get solved. What you build now compounds for years, and so does your scope. This role is roughly 60% building new process and 40% running what exists. If you want a mature machine to optimize, this is not it. If you want to design the machine, for now and for what comes next, it is.

Your Daily Business - No two days are alike

• Territory, compensation & capacity. Own the global account, territory and book-of-business model. Carve books for new AEs, keep segmentation honest as we add hospitals and new geos, and build the capacity and quota model that underpins our fiscal plan.
• Forecasting. Run the forecast process end to end with our VP Sales and team leads: weekly hygiene, submit and roll-up, quarterly commit. Diagnose why deals slip, and stand the process up in the US, France and UK as those teams ramp.
• Insights the company acts on. Define the sales metrics we run on, then turn pipeline and funnel data into the analysis that steers board meetings, monthly GTM reviews and weekly deal inspection. You define what gets measured; our data and BI team build the layer underneath.
• Commercial process. Design how non-standard deals are managed at voize. You set the rules and stand the function up; you will not be the approval queue.
• Process and tool enablement. In close collaboration with sales enablement, you make sure what gets built actually gets adopted, partnering with leaders, AEs and SDRs to prioritize the work with the most impact.
• The GTM stack, built AI-first. Own the sales side of CRM and the tools around it. Automate the manual layer with Claude, n8n and whatever else earns its place, and take a real position on which tooling we buy next as we scale.

Your Skillset - What you bring to the table

• 3+ years in revenue operations, sales operations or GTM strategy, at a fast-growing B2B SaaS company or in strategy/tech consulting, VC or M&A before an operating role. You have seen what breaks as a sales team scales, because you were the one who fixed it.
• Exceptional stakeholder skills. You partner with VPs and team leads as an equal, push back with evidence, and get change adopted by people who do not report to you.
• Sharp analytical instincts and deep CRM fluency. Expert in spreadsheets, comfortable reading data in a BI tool, and you have owned a HubSpot or Salesforce instance rather than just worked in one. You go deep on data enrichment and spot the patterns that keep our data model trustworthy.
• You have supported forecasting. You can talk methodology, where it broke, and what you changed. Same for a territory or quota plan you built and aligned with sales leadership.
• Entrepreneurial mindset and hands-on. You are comfortable with no playbook, you prioritize ruthlessly, and you ship rather than produce recommendations.
• AI-native as a builder, not just a user. You already use Claude, n8n or similar to remove manual work from your own day, and you can point to something concrete you shipped that way.

Growing together - what you can expect at voize

• We are a fast-growing startup, that means you will take on real problems, grow quickly, and make a real impact, giving frontline workers more time for people
• We foster an open, collaborative culture with regular team events, whether you work from our Berlin office or remotely across Germany
• Become a co-creator of our success with stock options
• Generous perks: 30 vacation days plus your birthday off, Germany Transport Ticket, Urban Sports Club, regular company off-sites, and access to learning platforms such as Blinkist and Audible, plus free language courses
• You decide when you work best, that means flexible working hours and a good hybrid set-up.