Senior Project Manager - Automotive Warranty and Services (f/m/x)

DUDE CHEM; Berlin; Vor Ort; EUR 60.000 - 90.000; Vollzeit

Zusammenfassung

AUTO1 Group in Berlin is seeking a data-driven professional to review and improve processes and products in automotive warranty and maintenance contracts. You will leverage Excel and Google Sheets, analyze data, manage projects, and coordinate with Product/Tech, Legal, and Finance.

You will own autonomous work, handle international stakeholders, and translate complex requirements into actionable plans, contributing to cost control and revenue initiatives.

Qualifikationen

• Autonomy and demonstrated track record working with high-level stakeholders at international scale.
• Advanced knowledge in Microsoft Excel and Google Sheets.
• Full proficiency in English is mandatory, every other European language is a plus.
• Up to 5 years of relevant work experience in Automotive warranty and/or maintenance contracts management, preferably international context.

Aufgaben

• Review, challenge, and improve existing processes and products; leverage technology and data to reduce costs while maintaining high customer satisfaction.
• Become central point of connection between internal and external stakeholders (Product/Tech, Legal, Finance, external partners) for future projects.
• Turn warranty and maintenance subscription programs into revenue by setting targets, cost controls, and renewal initiatives.
• Demonstrate ownership, work with high-level stakeholders, and manage priorities to meet deadlines.

Kenntnisse

Analytical skills

Excel

Google Sheets

English proficiency

Ausbildung

Business administration

Engineering

Computer science

Finance

Jobbeschreibung

Join us, building the best way to buy and sell cars!

• Use your previous experience and skills to review, challenge, and ultimately improve existing processes and products, leverage technology and data decreasing costs while maintaining a high-level of customer satisfaction, and ensure best practices are known and shared between all our local entities in Europe
• Fully leverage and further develop critical business skills including quantitative and qualitative analysis, project management, communications, stakeholder management in a high-functioning team environment
• Become the central point of connection between internal and external stakeholders including Product/Tech, Legal, Finance and external partners for future project rollouts
• Turn our extended warranty and maintenance subscription program into true powerhouses: set up financial targets and planning infrastructure, implement cost-controlling procedures, designing training materials, optimize product content and increase revenue through targeted revenue management & renewal initiatives

• Autonomy and demonstrated track record working with high-level stakeholders at international scale. Passion and motivation about moving tasks forward and taking ownership of topics.You are hard-working and your desire to achieve impact and results is bigger than a 9-5 working schedule
• Very good analytical skills and the ability to manage priorities to meet time-sensitive deadlines
• Up to 5 years of relevant work experience in Automotive warranty and/or maintenance contracts management, preferably working for a recognized insurer or OEM captive, ideally in an international context
• Completed studies in business administration, engineering, computer science, finance or a comparable degree programme
• Advanced knowledge in Microsoft Excel and Google Sheets
• Full proficiency in English is mandatory, every other European language is a plus

Contact

David Westa

At AUTO1 Group we live an open culture, believe in direct communication, and value diversity. We welcome every applicant; regardless of gender, ethnic origin, religion, age, sexual identity, disability, or any other non-merit factor. #LI-A1