Senior Product Consultant (m/f/d) – Business Process Solution

retarus GmbH; München; Hybrid; EUR 90,000 - 130,000; Full time

Benefits offered by this job

Mobile working

Career development

International collaboration

Dog-friendly offices

Company-paid health insurance

Job summary

Retarus is a global cloud-based messaging solutions provider. We seek a Senior Product Consultant (m/f/d) for our Business Process Solution team in Munich to translate complex customer requirements into valuable solutions and support the full sales cycle.

You will lead client meetings, workshops, and product demos, while conveying in-depth technical expertise to the sales team and representing Retarus at industry events. Fluency in German and English is required.

Qualifications

• Completed vocational training or a degree in (business) information technology or a comparable qualification.
• Several years of professional experience in technical sales, presales, IT consulting, or IT support.
• Extensive experience and technical knowledge in EDI, IDP, business process automation, or a comparable field.
• Strong communication, facilitation, and presentation skills.
• High degree of initiative, team spirit, and a structured approach to work.
• Fluency in German and English.

Responsibilities

• As a technical sparring partner for our account managers, you’ll support the entire sales cycle and translate complex customer requirements into smart solutions that deliver real added value.
• You’ll support the sales team with in-depth technical expertise and ensure our products are optimally positioned in the market.
• You will plan and lead client meetings, workshops, and product demos, and represent Retarus at industry events and trade shows.
• You will respond to technical and proposal-related inquiries from the sales team, particularly in the context of requests for proposals (RFPs).
• You will develop precise solution concepts and cost estimates, enabling us to provide tailored, compelling proposals for our customers.
• You will identify market and industry trends through interactions with customers, the sales team, and the community, and actively share these insights with the product team.

Skills

EDI

IDP

Business process automation

Technical sales

Presales

IT consulting

IT support

German language

English language

Education

Business information technology degree

Job description

Become Senior Product Consultant (m/f/d) – Business Process Solution at Retarus.

Retarus is a worldwide provider of cloud-based messaging solutions at enterprise scale. We serve over 40% of the companies listed on the S&P Global 100, e.g. Adidas, Bayer, SAP, BNP Paribas, Goldman Sachs, T-Systems, Swarovski & UPS, as well as governmental agencies and major players in markets across the world. Privately owned and founder-managed for over thirty years, Retarus is customer-oriented, stable, a fair employer, and a strategic business partner with a long-term vision. With some 500 employees in 19 offices on four continents, Retarus operates locally and thinks globally: our teams are organized across borders and are highly integrated. This makes Retarus a multicultural, multilingual, and engaging workplace. We are committed to creating a diverse and dynamic environment for our employees, with generous compensation, time off, and a global, collaborative workplace.

What we offer

• Mobile working and flexible working time
• Collaborative, diverse company culture and superior team spirit
• Flat hierarchies and great feedback culture
• Development opportunities & career perspective
• International business & cross-site collaboration
• Modern, dog-friendly offices with nice amenities
• Company-paid health insurance, public transportation, lunch vouchers and further benefits

What you'll do

• As a technical sparring partner for our account managers, you’ll support the entire sales cycle and translate complex customer requirements into smart solutions that deliver real added value.
• You’ll support the sales team with in-depth technical expertise and ensure our products are optimally positioned in the market.
• You will plan and lead client meetings, workshops, and product demos, and represent Retarus at industry events and trade shows.
• You will respond to technical and proposal-related inquiries from the sales team, particularly in the context of requests for proposals (RFPs).
• You will develop precise solution concepts and cost estimates, enabling us to provide tailored, compelling proposals for our customers.
• You will identify market and industry trends through interactions with customers, the sales team, and the community, and actively share these insights with the product team.

What you'll need

• Completed vocational training or a degree in (business) information technology or a comparable qualification
• Several years of professional experience in technical sales, presales, IT consulting, or IT support
• Extensive experience and technical knowledge in the areas of EDI, IDP, business process automation, or a comparable field
• Strong communication, facilitation, and presentation skills
• High degree of initiative, team spirit, and a structured approach to work
• Fluency in German and English

What you can expect

At Retarus, you will work on impactful and dynamic projects, with real opportunities to make a difference. Our customers are leaders across diverse industries, with constantly evolving needs and high expectations. You’ll be working with cutting-edge technology and great creative leeway to meet customers’ needs – and the projects you work on will be deployed globally. Working at Retarus, you will collaborate closely with convivial, culturally diverse teammates. You will grow professionally in a dynamic and exciting workplace and design impactful solutions in real time with top companies.

Very important
Come as you are. Retarus is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status.

We’relooking to get to know you!