Senior Onboarding Consultant – Carbon & GHG Management (f/m/d)

osapiens; München; Hybrid; EUR 70.000 - 100.000; Vollzeit

Benefits dieser Stelle

Hybrid work

Global team events

Sustainable mobility options

Inspiring offices abroad

Zusammenfassung

osapiens seeks a Senior Onboarding Consultant to drive large carbon & GHG onboarding projects from scoping to go-live. You will own end-to-end onboarding for complex customers, manage budgets, and build standardised packages to improve future deliveries.

The role uses a hybrid model with travel below 10% and offices in Munich and Madrid. You’ll coach junior consultants, collaborate with Solution Experts, and hand over to Customer Success with a detailed stakeholder map.

Qualifikationen

• Several years of project experience in SaaS onboarding or consulting for carbon accounting or sustainability reporting.
• Practical GHG accounting knowledge: GHG Protocol, Scope 1–3, data and emission factors.
• Familiarity with CSRD/ESRS E1; CBAM or product carbon footprints is a plus.
• Strong data model and integration background; no coding required.

Aufgaben

• Run complex onboardings end to end: scoping, configuration, data integration, training, go-live, and handover to CS.
• Own effort and budget; stay within booked hours and trigger follow-up sales if needed.
• Create onboarding packages, checklists and self-service content for standard use cases.
• Coach junior consultants and review project plans and configurations.
• Collaborate with the Solution Expert; escalate edge cases when needed.
• Build and maintain customer relationships with decision-makers and map stakeholders.

Kenntnisse

SaaS onboarding

Project management

Client relationship

GHG accounting

Data integration

Budget management

English fluent

German a plus

ERP data integration

Tools

ERP data integration

Jobbeschreibung

Senior Onboarding Consultant – Carbon & GHG Management (f/m/d)

Department: Business Partner Transparency Delivery

Employment Type: Permanent - Full Time

Location: Munich

Description

Department: Delivery – Solution Excellence
Employment Type: Permanent
Location: Munich or Madrid
Workplace type: Hybrid (3 days per week in office)

A carbon onboarding succeeds or fails on decisions taken in the first three weeks: system boundaries, which Scope 3 categories are in, where primary data is worth collecting and where a factor will do. This role takes our large and complex Carbon customers live with those decisions made well.

You lead customers rather than serve them: you decide the sequence, push back on scope that does not serve the go-live, and leave the team better than you found it.

What you will own

• Run complex onboardings end to end. Scoping, configuration, data integration, key-user training, go-live and a documented handover to Customer Success — for our largest and most complex accounts.
• Own effort and budget. Estimate realistically, stay inside the booked hours, and when you see overconsumption coming, trigger the follow-up sale with CS and Sales instead of quietly continuing to deliver.
• Make the next project cheaper. Build onboarding packages, checklists and self-service content (an eLearning instead of a session) for the standard use cases in your area, and use the Solution Expert's enablement material consistently.
• Coach the team. Review project plans and configurations from more junior consultants, step in on difficult customer situations, and give the feedback that feeds the skill matrix.
• Work with the Solution Expert. Escalate genuine edge cases, and play patterns back — recurring questions, product gaps. You are not a stand-in Solution Expert.
• Build the customer relationship with decision-makers during the onboarding and hand it over to CS with the stakeholder map documented.

Roughly how the role splits: 70 % your own customer onboardings - 15 % coaching and review - 10 % standardisation - 5 % collaboration with the Solution Expert.

What you bring

• Several years of project experience in SaaS implementation or consulting in carbon accounting or sustainability reporting — with full responsibility for the customer, not just a workstream.
• Practical GHG accounting knowledge: GHG Protocol, Scope 1–3, emission factor selection, and the difference between a defensible footprint and a fast one.
• Familiarity with the reporting context — CSRD / ESRS E1, and ideally CBAM or product carbon footprints.
• Solid understanding of data models, interfaces and configuration — no coding required. Experience integrating ERP, energy or logistics data is a strong plus.
• The instinct to standardise. You notice when you are doing the same thing for the third time and turn it into a package.
• Budget and scope discipline: you state the limits of the engagement clearly to the customer rather than absorbing scope creep.
• Languages: fluent English. German or Spanish is a plus
• Some travel — below 10 %; onboardings run largely remote.

Join us for this and more...

• A purpose-driven mission tackling complex sustainability challenges while working alongside global industry pioneers at a fast-growing unicorn company
• Room for creativity through collaborative teamwork and an open communication culture
• Flexibility and team bonding with our hybrid work options
• Fuel for your growth journey, both personally and professionally
• Sustainable mobility options, promoting eco-friendly commuting solutions
• Fun team events and outings with our global teams
• Inspiring workspaces in Munich, Madrid and beyond