Senior Manager, Sales

Jobtailor; Deutschland; Hybrid; EUR 155.000 - 241.000; Vollzeit

Zusammenfassung

Twilio.org is seeking a Senior leader to drive Hybrid New Business and Strategic Sales for Social Impact customers. You will lead a global team, land new non-profit enterprise deals, and collaborate with cross-functional stakeholders to deliver multi-product solutions.

The role requires coaching, complex deal navigation, and strong executive engagement with C‑Suite chances, while guiding revenue growth and strategic account management across healthcare and non-profit sectors.

Qualifikationen

• Demonstrated track record of success and leadership in sales
• Comfortable selling a platform solution
• Experience in the Contact Center, cPaaS, or Data/Martech space is helpful
• Track record of coaching and developing account executives
• Experience hiring senior/enterprise-level account executives
• Experience with performance management
• Ability to navigate complex organizations
• Ability to plan and execute EBRs
• Comfortable engaging application owners, software engineering leaders, product managers, entrepreneurs, and line of business owners
• East Coast preferred
• Must be based in an eligible US location; not eligible to be hired in CT, NJ, NY, WA, or the surrounding areas of San Francisco, Oakland, or San Jose, CA
• Approximately 30-40% travel anticipated

Aufgaben

• Lead the Hybrid New Business / Strategic Sales team supporting Social Impact customers
• Develop and identify new revenue opportunities with existing enterprise customers in the not-for-profit, healthcare, and social impact space
• Land new non-profit enterprise companies
• Manage and develop a global team of quota-carrying account executives
• Participate in and lead client meetings
• Collaborate cross-functionally with stakeholders and corporate resources
• Mentor and develop the sales team
• Recruit, hire, and train new team members on the sales process
• Report sales activity and forecasts to senior sales management
• Support sales of multi-product solutions to existing customers
• Onboard large enterprise customers with their first use cases
• Retain and grow existing revenue through strategic account management
• Generate pipeline through cross-sell, up-sell, and outbound SDR-led campaigns
• Collaborate on complex deals and advance C‑Suite relationships
• Run daily, weekly, and monthly operating cadences supporting quarterly revenue and sales targets
• Develop and share best practices across the Twilio.org team

Kenntnisse

Strategic Sales Leadership

Account Management

Coaching and Development

Enterprise Sales Experience

Cross‑Functional Collaboration

Tools

Contact Center Solutions

CPaaS

Data/Martech Platforms

Jobbeschreibung

• Lead the Hybrid New Business / Strategic Sales team supporting Social Impact customers
• Develop and identify new revenue opportunities with existing enterprise customers in the not-for-profit, healthcare, and social impact space
• Land new non-profit enterprise companies
• Manage and develop a global team of quota-carrying account executives
• Participate in and lead client meetings
• Collaborate cross-functionally with stakeholders and corporate resources
• Mentor and develop the sales team
• Recruit, hire, and train new team members on the sales process
• Report sales activity and forecasts to senior sales management
• Support sales of multi-product solutions to existing customers
• Onboard large enterprise customers with their first use cases
• Retain and grow existing revenue through strategic account management
• Generate pipeline through cross-sell, up-sell, and outbound SDR-led campaigns
• Collaborate on complex deals and advance C‑Suite relationships
• Run daily, weekly, and monthly operating cadences supporting quarterly revenue and sales targets
• Develop and share best practices across the Twilio.org team

Requirements

• Demonstrated track record of success and leadership aligned with Twilio Magic
• Comfortable selling a platform solution
• Experience in the Contact Center, cPaaS, or Data/Martech space is helpful
• Track record of coaching and developing account executives
• Experience hiring senior/enterprise-level account executives
• Experience with performance management
• Ability to navigate complex organizations
• Ability to plan and execute EBRs
• Comfortable engaging application owners, software engineering leaders, product managers, entrepreneurs, and line of business owners
• Focus on Tier 3, with option to hire Tier 2 for the right candidate
• East Coast preferred
• Must be based in an eligible US location; not eligible to be hired in CT, NJ, NY, WA, or the surrounding areas of San Francisco, Oakland, or San Jose, CA
• Approximately 30-40% travel anticipated

Core Competencies

Demonstrates strong leadership in managing and developing a global sales team while driving revenue growth through strategic account management and new business development in the social impact sector. Proficient in engaging with C‑Suite executives and navigating complex organizations to deliver multi-product solutions.

Highest-signal resume keywords

• Strategic Sales Leadership
• Account Management
• Coaching and Development
• Enterprise Sales Experience
• Cross‑Functional Collaboration

ATS Optimization Keywords

Hard Skills

• Sales Process Management
• Revenue Forecasting
• Performance Management
• Complex Deal Navigation
• EBR Planning and Execution

Soft Skills

• Mentoring
• Team Development
• Client Engagement
• Communication

Industry Keywords

• Social Impact
• Non‑Profit Sector
• Healthcare
• Enterprise Customers
• Quota‑Carrying Sales

Tools & Technologies

• Contact Center Solutions
• CPaaS
• Data/Martech Platforms