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Haleon, a global consumer health company, is seeking a Senior Key Account Manager, Digital Commerce, to lead the strategic and operational development of Digital Commerce in the Germany market. You will work with European and DACH leaders, manage e-pharmacy, Pure Play and Omnichannel initiatives, and own planning, budgeting and performance reporting for your portfolio.
The role requires a Master’s degree, several years in Sales or Digital Commerce within FMCG, and fluent German and English.
Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity. Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science. Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.
As Senior Key Account Manager, Digital Commerce, you will report directly to the Sales Director Germany and play a central role in a dynamic environment. The digital channel is evolving rapidly, and we are committed to driving this transformation, taking ownership, and sustainably expanding our position in Digital Commerce. Together with a strong, highly collaborative cross-functional team, you will actively shape change and play a key role in the development of our strategic accounts.
You will be part of the Sales team driving the strategic and operational development of Digital Commerce across Haleon DACH. In this role, you will work closely with key stakeholders at both European and DACH levels, including the Leadership Team, ensuring effective alignment between local and regional priorities. You will also actively contribute to the continuous improvement of digital standards and processes. You will collaborate with our strategic partners across Pure Play, Omnichannel, and, with a particular focus, the e-Pharmacy sector, developing innovative business models and continuously identifying new digital sales channels. You will be responsible for the planning, budgeting, and reporting of your e-commerce customer portfolio, including full P&L ownership, ensuring sustainable business growth and performance. You will actively participate in cross-functional teams and work closely with Commercial Excellence (COMEX), Media, and Finance to design and successfully implement digital growth initiatives. Based on relevant KPIs and performance analyses, you will identify key areas for action, uncover optimization opportunities, and continuously improve the effectiveness of our digital activities.
Job Posting End Date 2026-10-15
Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.
During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees. The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.
If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence.