Senior Channel Partner Acquisition Specialist

TOPdesk; Kaiserslautern; Hybrid; EUR 73,000 - 84,000; Full time

Benefits offered by this job

Job security

Remote work

Holiday bonus

30 days vacation

Onboarding program

Parental leave

Training opportunities

Babbel language learning

Udemy access

Wellbeing programs

Mobility benefits

Competitive salary

Job summary

TOPdesk is seeking a Channel Sales Manager for the DACH region in Kaiserslautern, Germany. You will acquire new channel partners (VARs, MSPs, system integrators), build a robust partner pipeline, and manage the signing process while collaborating with Sales and Marketing.

The role requires experience in SaaS channel sales, a hunter mindset, and fluency in English and German. Hybrid work is available with travel across the DACH region, and compensation starts at 6,500 EUR per month with potential

Qualifications

• Bachelor’s degree or higher highly preferred.
• Extensive experience (approximately 5 to 7+ years) in channel sales, partner management, or B2B sales within the SaaS sector.
• Proven track record in partner acquisition (hunter mentality).
• Experience with VARs, MSPs, or system integrators.
• Existing network of channel partners in the DACH market is a strong advantage.
• Experience in ITSM, particularly ITIL and service management processes is an advantage.
• Structured, goal- and KPI-oriented working style.
• Strong communication and negotiation skills.
• Willingness to travel within the DACH region.
• Fluent English and German.

Responsibilities

• Acquiring new channel partners (VARs, MSPs, system integrators) in the DACH market.
• Building a strong partner pipeline through active outbound outreach.
• Managing the partner signing process.
• Onboarding and activating new partners, including training and go-to-market.
• Delivering structured trainings and product onboarding.
• Supporting co-selling, co-marketing, and opportunity development.

Skills

Channel sales

Partner management

SaaS sales

DACH market

ITSM knowledge

Communication skills

Willingness to travel

German and English

Education

Bachelor's degree

Job description

• Full-time
• Compensation: EUR 6,500 - EUR 7,500 - monthly

Company Description

TOPdesk is an international software company that develops service management software for organizations across a wide range of industries. Founded over 30 years ago, we have grown to more than 700 colleagues across 8 countries, serving millions of users worldwide. We help organizations deliver better services through our software and expertise.

Your environment
This is a hybrid role based in Kaiserslautern, Germany, with remote work possibility. You will be part of a European channel team, where each channel manager drives their own region. In the DACH market you will share ownership with your colleagues, as you join a team of two. Together you will create the plan and structure to grow the region, working alongside colleagues from Sales and Marketing.
Your focus: winning new partners and making them successful quickly.

Job Description

Job Description

• Acquiring new channel partners (VARs, MSPs, system integrators) in the DACH market
• Building a strong partner pipeline through active outbound outreach
• Managing the partner signing process
• Onboarding and activating new partners, including training and go-to-market
• Delivering structured trainings and product onboarding
• Supporting co-selling, co-marketing, and opportunity development

Qualifications

Qualifications

• Bachelor’s degree or higher highly preferred
• Extensive experience (approximately 5 to 7+ years) in channel sales, partner management, or B2B sales within the SaaS sector
• Proven track record in partner acquisition (hunter mentality)
• Experience working with VARs, MSPs, or system integrators
• An existing network of channel partners in the DACH market is a strong advantage, as is experience at a competitor in the ITSM space
• Experience in IT Service Management (ITSM), particularly ITIL and service management processes, is an advantage
• Structured, goal and KPI oriented way of working
• Strong communication and negotiation skills
• Willingness to travel within the DACH region
• Fluent English and German

Additional Information

What we offer you

• Job security:Permanent employment contract
• Remote work:Option to work up to 100% remotely
• Compensation:Holiday bonus, special payments, monthly tax-free benefits in the form of a Mastercard, corporate benefits
• Vacation:30 days of annual leave
• Onboarding:Comprehensive onboarding program and structured training with a dedicated buddy
• Family friendliness:Flexible parental leave arrangements, family-friendly leadership, support for caregiving responsibilities
• Culture:Informal “du” culture, open and collaborative work environment in an international setting
• Development:Individual training opportunities, language learning platform Babbel, and e-learning platform Udemy
• Health & well-being:OpenUp, Wellhub, and in-office massages
• Mobility:Free parking, bicycle parking, bike leasing, and a public transport ticket
• Competitive salary starting at annual 120.000 EUR | 140.000 EUR OTE (70% base / 30% variable)