Senior Account Executive, Enterprise

Genesys; Frankfurt; Vor Ort; EUR 60.000 - 100.000; Vollzeit

Zusammenfassung

Genesys seeks an Account Executive to drive revenue growth across Enterprise accounts and own a defined set of opportunities. You will learn consultative sales, manage dedicated accounts, and position the Genesys portfolio to win complex deals.

You will work with an Account Manager, learn from a Sales Coach, and contribute to a growing sales pipeline while traveling as needed.

Qualifikationen

• 5+ years professional sales experience.
• Fluent in English and German.
• Bachelor’s degree in computer sciences, business, Business Administration, Marketing or similar education.

Aufgaben

• Achieve annual sales targets for the Enterprise segment.
• Develop and manage a robust sales pipeline and close net-new business.
• Collaborate with Account Manager and Sales Coach to win complex sales cycles.

Kenntnisse

Sales experience

English language

German language

Consultative selling

Ausbildung

Bachelor’s degree (business/computer science/marketing)

Jobbeschreibung

Be the one building AI-powered experiences where they matter most.

At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.

Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.

Genesys is hiring a professional for a Sales role. At Genesys, our Account Executives are the catalyst behind the growth and success of the company and carry responsibility for all sales opportunities across the Enterprise business segments. As Account Executive you will learn how to become a consultative sales professional, how to take ownership for dedicated accounts, positioning the full Genesys solution portfolio, developing and managing a sales pipeline, securing net‑new business and driving revenue growth from within the existing customer base. In co‑working with a dedicated Account Manager as well as Sales Coach you will learn from experienced Genesys Employees as part of a verticalized Sales Team.

The Account Executive’s main goal is to achieve an annual sales target together with his AE colleagues by converting as many opportunities into won business as possible. Once an opportunity has been closed, the Account Team´s role is to engage with the appropriate internal resources to help manage the initial phases of post‑sales support and ensure the implementation is set up accordingly.

What we look for and expect from the right individual is:

• Bringing in, developing and maintaining relationships with customers/prospects
• Being part of numerous complex and consultative sales engagements
• Selling complex software solutions to public, health and medical clients
• Jointly developing account and opportunity plans in a motivated team as an Account Manager as well as Sales Coach
• Identifying customer/project demands and mapping to the Genesys portfolio
• Being a team player and a leader of virtual teams, able to orchestrate and win complex sales cycles
• Taking revenue responsibility and carrying of a sales quota

Required qualifications:

• Bachelor’s degree in computer sciences, business, Business Administration, Marketing or similar education
• 5+ years professional sales experience
• Verticalized Experience in Public, Healthcare and Medical
• Enthusiasm for customer service and customer experience management
• Maximum demands on the quality of your work as well as a high degree of sales and customer orientation
• Committed, proactive, team‑oriented and stress‑tested
• Self‑assured appearance and pronounced presentation skills
• Very good rhetorical skills and communication strength
• Fluent in English and German language
• Strong success orientation
• Willingness to travel frequently

When it comes to people, the right fit at Genesys is someone who is determined to succeed, highly motivated to meet and exceed annual sales goals and willing to be coached for continuous growth and development.

If you fit the above, then Genesys can offer you an environment to deliver and be successful by being part of a strong salesforce committed to delivering success.

Working at Genesys

• AI at enterprise scale – Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year
• A flexible‑first culture – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work
• Growth in the AI era – Build future‑ready skills through mentorship, learning programs, leadership development and education support
• Time to recharge and give back – Benefits include paid volunteer time, August Free Fridays, well‑being resources and regionally tailored programs for employees and their families
• Recognized globally – Genesys is Great Place to Work® certified in 17 countries and 94% of employees are proud to tell others they work at Genesys

Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report.

About Genesys:

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.

Reasonable Accommodations:

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Genesys is an equal opportunity employer committed to fairness in the workplace.

We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.