Senior Account Executive, Enterprise

Genesys Cloud Services, Inc.; Frankfurt; Vor Ort; EUR 80.000 - 110.000; Vollzeit

Zusammenfassung

Genesys Cloud Services, Inc. is looking for a Senior Account Executive in Frankfurt to manage key accounts in the Automotive and Travel sectors. This role involves driving revenue growth through complex sales engagements and consultative selling.

The ideal candidate will have over 10 years of sales experience and be fluent in English. The position offers opportunities to collaborate within a verticalized sales team and to engage with a diverse client base.

Genesys champions diversity in the workplace and is committed to fostering an inclusive atmosphere.

Qualifikationen

• More than 10 years of professional sales experience, ideally in Key Account Management.
• Experience in Automotive and/or Travel / Logistics sectors.
• Fluent in English with strong communication skills.

Aufgaben

• Develop and maintain relationships with key account clients.
• Manage a sales pipeline and drive revenue growth.
• Collaborate with cross-functional teams for post-sales support.

Kenntnisse

Sales experience

Customer relationship management

Consultative selling

Presentation skills

Networking

Ausbildung

Bachelor's degree in computer sciences, business, or similar

Tools

Salesforce

AWS

ServiceNow

Jobbeschreibung

## Senior Account Executive, EnterpriseApplylocations: Frankfurt (Flexible): Munich (Flexible)time type: Full timeposted on: Posted Todayjob requisition id: JR111398**Be the one building AI-powered experiences where they matter most.** At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships. Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day. **Job Description for Genesys Key Account Manager Automotive & Travel** Genesys powers more than 25 billion of the world’s best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10.000 companies in more than 100 countries trust the industry’s #1 customer experience platform to orchestrate omnichannel customer journeys that eliminate silos and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts, including Gartner and Forrester, as a leader in both cloud and on-premise customer engagement solutions. 1) Are you a highly motivated digital native with a passion for working with leading edge software technologies in an international environment?2) Do you want to be part of a global company that is a recognized leader in the customer experience space?3) Do you enjoy complex sales engagements, hunting for new business and working with market leading solutions?4) Are you open-minded for new sales strategies and willing to learn in a strong Sales team with an experienced Sales Coach?5) Are you someone that can demonstrate your achievements and successes? **If you said yes, then we would love to hear from you.** Genesys is hiring a professional for a Key Account Sales role in the Enterprise Market team for Automotive & Travel / Logistics to address respective markets with our CX portfolio. At Genesys, our Key Account Manager are the catalyst behind the growth and success of the company and carry responsibility for all sales opportunities across the Enterprise business segments. In this role you act as a consultative sales professional, take ownership for dedicated key accounts (5-10 accounts), position the full Genesys solution portfolio, develop and manage a sales pipeline, secure net-new business and drive revenue growth in a defined key account setup. In co-working with other Account Executives as well as a Sales Leader & Coach you will learn from experienced Genesys Employees as part of a verticalized Sales Team. The Key Account Manager ́s main goal is to achieve an annual sales target together with his AE colleagues by converting as many key account opportunities into won business as possible. Once an opportunity has been closed, the Account Team ́s role is to engage with the appropriate internal cross functional team (PS, CSM, TAM and Renewal Team) to help manage the initial phases of post-sales support and ensure the implementation is set up accordingly. **What we look for and expect from the right individual is:**· Bringing in, developing and maintaining relationships with key account clients· Being part of numerous complex and consultative sales engagements· Selling complex software solutions to Automotive & Travel / Logistics clients or similar industries· Jointly developing account and opportunity plans based on MEDDPICC in a motivated vertical sales team· Generating sales driven pipeline by having a strong outbound/outreach cadence on weekly basis· Orchestrating a cross functional team and partner ecosystem· Identifying customer/project demands and mapping to the Genesys portfolio· Being a team player and a leader of virtual teams, able to orchestrate and win complex sales cycles· Taking revenue responsibility and carrying of a sales quota**Required qualifications:**· Bachelor’s degree in computer sciences, business, Business Administration, Marketing or similar education· More than 10 years professional sales experience – ideally Key Account Management and Hunting· Verticalized Experience in the ecosystem of Automotive and/or Travel / Logistics· Enthusiasm for customer service and customer experience management· Maximum demands on the quality of your work as well as a high degree of sales and customer orientation· Strong relationship into the AWS, Salesforce and ServiceNow network and organization· Committed, proactive, team-oriented and stress-tested· Self-assured appearance and pronounced presentation skills· Very good rhetorical skills and communication strength· Fluent in English· Strong success orientation· Willingness to travel frequently When it comes to people, the right fit at Genesys is someone who is determined to succeed, highly motivated to meet and exceed annual sales goals and willing to be coached for continuous growth and development. If you fit the above, then Genesys can offer you an environment to deliver and be successful by being part of a strong salesforce committed to delivering success. **Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, disability, veteran status, and other protected characteristics.**