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Genesys is hiring a Senior Frontend Software Engineer to build modern, scalable user experiences for the Genesys Cloud Platform. You will collaborate with product managers, UX designers, architects, and engineers to deliver accessible, high‑performing solutions that help customers succeed and move AI from production to real world impact.
You will take ownership of complex frontend challenges, contribute to technical design and architecture, drive quality through reviews and testing, mentor
Aug 17, 2026
Be the one building AI-powered experiences where they matter most.
At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.
Help build, support and operate technology used by more than 8,000 organizations in over 100 countries– moving AI from possibility to production in real-world enterprise environments every day.
As a Senior Frontend Software Engineer at Genesys, you will be part of a product-minded engineering team building modern, scalable user experiences for the Genesys Cloud Platform. You will collaborate with engineers, product managers, designers, and architects to deliver intuitive, accessible, and high-performing solutions that help customers succeed.
In this role, you will take ownership of complex frontend challenges, contribute to technical design and architecture decisions, and help drive engineering excellence through code quality, best practices, and mentorship. You will play a key role in shaping the evolution of our frontend ecosystem while delivering impactful product increments that provide value to customers.
Responsibilities:
Requirements:
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About Genesys:
Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visitwww.genesys.com .
Reasonable Accommodations:
If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com .
You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.
This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.
Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression,marital status, domestic partner status,national origin, genetics, disability,military andveteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
Orchestrating billions of remarkable experiences in more than 100 countries – through cloud, digital and AI technology.
Genesys enables organizations to enhance customer and employee experiences through its AI-powered cloud platform, driving loyalty, engagement, and operational efficiency.
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