Scheduling Manager (m, f, d)

University of Europe for Applied Sciences Dubai; Berlin; On-site; EUR 52,000 - 76,000; Full time

Benefits offered by this job

30 days vacation

Health budget

Language courses

Campus events

Opportunities to implement ideas

Job summary

University of Europe for Applied Sciences Dubai seeks a Scheduling & Student Services Lead to optimize academic timetabling, room allocation, and course calendars, while ensuring data integrity across university systems. You will oversee timetable planning, lead cross-campus teams, support enrollment, and participate in accreditation processes, with German and English language fluency required.

This on-site role offers a dynamic international environment and opportunities to implement new

Qualifications

• Completed university degree in higher education administration or related field.
• Experience leading and managing teams.
• Practical knowledge of CampusNet or similar scheduling systems.
• Fluent German and English, written and spoken.

Responsibilities

• Implement and optimize academic planning processes for timetabling and room allocation.
• Ensure data completeness and accuracy in university systems.
• Monitor timetable planning and track teaching hours for instructors.
• Develop and implement room utilization concepts for spaces and events.
• Create and develop course and event calendars.
• Support enrollment processes and timetable information.
• Oversee student-facing service delivery and lead complex student case management.
• Lead evaluation and optimization of digital scheduling tools.

Skills

Higher education administration

Team leadership

CampusNet or scheduling system

German and English fluency

Education

Completed university degree in higher education administration

Tools

CampusNet

Job description

Your Responsibilities

Key Activities & Responsibilities:

• Implementation and optimization of academic planning processes related to timetabling and room allocation
• Ensuring data completeness and accuracy in university systems (e.g., adjunct faculty data, timetable information, etc.)
• Monitoring and controlling timetable planning, including oversight of the overall course offerings, tracking teaching hours for internal and external instructors, and planning and supervision of degree programs
• Development and implementation of room utilization concepts for lecture halls and other spaces for both academic and non-academic events, as well as evaluation and continuous improvement of effective room usage
• Creation and development of course and event calendars
• Support in the enrollment process (e.g., monitoring group size limits, providing timetable information)
• Organization and support of EHL on the study programmes offered every semester
• Participation in accreditation processes for existing and new programmes
• Oversee student-facing service delivery via on-site service hours and digital communication
• Lead case management for complex student cases in collaboration with service department counterparts
• Lead evaluation, implementation, and optimization of digital tools supporting scheduling operations
• Support the Director of Student Services on strategic development and continuous improvement plans
• Manage the implementation of a new scheduling tool by September 2027

Your profile

• Completed university degree and relevant professional experience in higher education administration.
• Initial experience in leading and managing teams.
• Ideally, practical user knowledge of the CampusNet database system or a comparable scheduling and planning system.
• Enjoy working with cross-campus teams and collaborating with various stakeholders and functional interfaces.
• Fluent German and English language skills, both written and spoken.
• A high level of initiative, organizational talent, teamwork, reliability, commitment, loyalty, and flexibility completes your profile.

Why us?

• Opportunity to work with a great team in a dynamic and international environment
• 30 days of vacation /5 working days per week
• After successfully passing the probationary period, we offer subsidies for employees’ well-being through our health budget with preventive and aftercare services
• Various online language courses and opportunities to participate in online collaboration courses
• Numerous campus events from the fields of art, culture, business and science
• Opportunity to develop and implement new ideas and concept

As an employer, we are committed to equal opportunity and support for minorities. We do not discriminate based on ethnic origin, skin colour, religion, sexual orientation, gender identity, national origin, disability or legally protected status