SAP Customer Experience Senior Consultant / Manager

IgniteSAP; Deutschland; Hybrid; EUR 70.000 - 110.000; Vollzeit

Zusammenfassung

IgniteSAP in Germany is seeking a SAP Customer Experience Senior Consultant/Manager to advise clients on SAP Customer Experience solutions, analyze CRM and customer experience processes, and support CX implementation projects end-to-end.

The role requires fluent German and strong English, a consulting mindset, and the ability to gather requirements and participate in workshops with clients in a hybrid work environment.

Qualifikationen

• Experience with SAP Customer Experience / CRM.
• Understanding of customer and sales processes.
• Consulting or implementation experience.
• Strong analytical and communication skills.
• Fluent German and strong English skills.

Aufgaben

• Advise clients on SAP Customer Experience solutions.
• Analyse CRM and customer experience processes.
• Support SAP CX implementation projects.
• Gather business requirements and contribute to solution design.
• Participate in workshops and client meetings.
• Support testing and implementation activities.

Kenntnisse

SAP CX/CRM

Customer processes

Consulting experience

Analytical skills

English/German

Jobbeschreibung

SAP Customer Experience Senior Consultant / Manager – Germany

Fluent German Required

Location: Germany

Employment: Permanent

Working Model: Flexible / Hybrid

The Opportunity

An established SAP consulting organisation is looking for an SAP Customer Experience Consultant to support clients with CRM and customer experience transformation.

Key Responsibilities

• Advise clients on SAP Customer Experience solutions
• Analyse CRM and customer experience processes
• Support SAP CX implementation projects
• Gather business requirements and contribute to solution design
• Participate in workshops and client meetings
• Support testing and implementation activities

Your Profile

• Experience with SAP Customer Experience / CRM
• Understanding of customer and sales processes
• Consulting or implementation experience
• Strong analytical and communication skills
• Fluent German and strong English skills