Sales Support Specialist (Fully Remote)

Twilio; Deutschland; Remote; EUR 52.000 - 72.000; Vollzeit

Zusammenfassung

Twilio, a remote-first company delivering communications solutions, is seeking a Sales Support Specialist to join the Strategic Sales team in Germany. You will be the glue between teams, assisting Account Executives throughout the sales cycle and helping ensure smooth operations.

Responsibilities include creating and submitting requests on billing, deal strategy, legal and security; building pricing workflows; and maintaining trackers to resolve cross-functional challenges with leadership.

Qualifikationen

• 2+ years of sales operations experience.
• Proficiency with Google Sheets, Excel and Salesforce CRM.
• Strong attention to detail and multitasking ability.

Aufgaben

• Create and submit requests and follow up on billing, deal strategy, legal, and security.
• Build pricing and deal workflows, mastering internal tools and creating order forms.
• Maintain team-level trackers for cross-functional challenges and work with leadership to resolve them.

Kenntnisse

Sales operations

Attention to detail

Prioritization

Multitasking

Tools

Google Sheets

Excel

Salesforce CRM

Jobbeschreibung

• Twilio is shaping the future of communications with a remote-first approach.
• We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide.

About the job:

• You will join the Strategic Sales team as a Sales Support Specialist focused on operational aspects.
• You will be the glue between functions, assisting Account Executives throughout the sales cycle.

Responsibilities:

• Create and submit requests and follow up on billing, deal strategy, legal, and security.
• Build pricing and deal workflows, mastering internal tools and creating order forms.
• Maintain team-level trackers for cross-functional challenges and work with leadership to resolve them.

Qualifications:

• 2+ years of sales operations, Deal Desk, or customer success/account management experience.
• Proficiency with Google Sheets, Excel, and Salesforce CRM.
• Extreme attention to detail and ability to prioritize and multitask.

Twilio delivers innovative communication solutions to hundreds of thousands of businesses and empowers millions of developers worldwide. They are a remote-first company with a strong culture of connection and global inclusion.