Sales Support Coordinator, Pharma Europe

Agricultural Ingredients N. America; Geesthacht; Vor Ort; EUR 40.000 - 52.000; Vollzeit

Benefits dieser Stelle

Onsite 5 days per week

Training program during onboarding

Development opportunities

Zusammenfassung

Sensient Technologies in Geesthacht, Germany, is seeking a Sales Support Coordinator to ensure a superior customer experience from the initial order through ongoing relationship management.

You will collaborate with Sales and Distribution, handle inquiries, support pricing, and maintain data integrity while fostering long-term customer partnerships.

Qualifikationen

• Office-based experience in an international environment.
• Excellent communication and negotiation skills.
• Proficient in MS Office; Salesforce experience preferred.
• Fluent English (spoken and written).
• Customer oriented and reliable.

Aufgaben

• Provide timely replies to customer inquiries on quotations, pricing, lead times, and product availability and manage customer complaints.
• Provide product related standard documentation.
• Maintain communication with Account Managers and provide daily support to them.
• Indicate, initiate and lead continuous improvement of sales related processes.
• Support in the timely closure of sample requests and shipments.
• Perform master data management (customer, pricing).

Kenntnisse

Communication skills

Negotiation

Customer-oriented

Fluent English

Interpersonal skills

Persuasion

Tools

Salesforce

MS Office

Jobbeschreibung

Sales Support Coordinator, Geesthacht

At Sensient Technologies, we are experts in the science, art and innovation of color and flavor. We are market savvy and visionary. We are problem solvers. And we will be better with you.

Be the difference for our customers!

Love making things happen and keeping customers happy?

As our Sales Support Coordinator, you’ll be a key player in delivering a great customer experience — from the first order to the ongoing relationship.

You’ll work closely with Sales and Distribution to solve customer requests, support pricing and accounts, keep data on track, and build relationships that keep customers coming back.

Full-time | European Centre of Excellence | Geesthacht, near Hamburg

What you'll do:

• Provide timely reply to customer inquiries, (e.g. on quotation, pricing, lead time, product availability) and manage customer complaints
• Provide product related standard documentation
• Maintain communication on all customer related topics with Account Managers, and provide daily support to them
• Indicate, initiate and lead continuous improvement of sales related processes
• Support in the timely closure of sample requests and shipments
• Perform master data management (customer, pricing)

What you'll bring:

• You bring initial work experience in an office-based role, in an international environment
• Your communication and negotiation skills help you to build relationships and enables you to convince your in/external customersYou know how to use MS Office and ideally have some experience with Salesforce
• You have fluent English skills (written, oral). Other European languages are advantageous
• Your personality reflects the customer contacts part of your role. You are goal- and customer-oriented, reliable and known for seeing things through

What you'll get:

• Opportunity to collaborate with your colleagues, onsite 5 days per week in Geesthacht, Germany
• An excellent salary, benefit offering and development opportunities
• A thorough and effective training experience during onboarding and beyond

About Sensient:

Sensient Technologies Corporation is a leading global manufacturer and marketer of colors, flavors, and extracts. Sensient employs advanced technologies at facilities around the world to develop specialty food and beverage systems, cosmetic and pharmaceutical systems, specialty colors, and other specialty and fine chemicals. The Company's customers include major international manufacturers representing most of the world's best-known brands.

About Sensient Pharmaceutical:

Sensient Pharmaceutical is your single source for color, flavor, coating, and imprint ink excipient solutions that define and protect world-leading brands.

• SPONSORSHIP: Due to our inability to offer visa sponsorship, we can only consider candidates who are authorized to work in the European Union without the need for employment visa sponsorship.
• RELOCATION: We are unable to offer relocation assistance. The successful candidate will be expected to work at Geesthacht and must reside in area or be willing to commute.
• THIRD PARTY AGENCY: Any unsolicited submissions received from recruitment agencies will be considered property of Sensient Technologies, and we will not be liable for any fees or obligations related to those submissions.

Sensient is an Equal Opportunity Employer, headquartered in Milwaukee, Wisconsin, USA.

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