Sales Development Representative (m/f/d)

smalt; Berlin; Hybrid; EUR 32.000 - 52.000; Vollzeit

Benefits dieser Stelle

Fixed salary + quarterly bonus

Hybrid work in Berlin (2 days/week)

Flat hierarchies and supportive team

Zusammenfassung

smalt is hiring an SDR (m/f/d) to own the top of our B2C funnel by qualifying homeowner inquiries across PV systems, wallboxes, heat pumps, air conditioning, and Elektro-Checks, and routing them to the right partner electrician. Most of your day will be on the phone or chat with homeowners and partners.

You will respond quickly to inbound leads, follow up on stalled inquiries, and route qualified projects by capacity and region.

Qualifikationen

• Native or near-native German (C1+) and working English.
• 0–2 years in an SDR, inside sales, customer service, or high-volume consumer-facing role.
• Empathetic communicator who builds trust with homeowners and external partners.

Aufgaben

• Qualify homeowner inquiries against trade-specific criteria.
• Respond quickly to inbound B2C leads and maintain a full funnel.
• Route qualified projects to the right partner based on capacity and region.
• Keep CRM data clean and hit volume and SLA targets.

Kenntnisse

German (C1+)

English (working)

Phone/Chat sales

Jobbeschreibung

smalt is the AI-first backoffice and growth engine empowering skilled tradespeople to become entrepreneurs - from company setup to invoicing, documentation, and growth tools. Since 2023 we've raised €12M from top global VCs (General Catalyst, Owl Ventures, noa and others) and built strong revenue traction. We only win when our Handwerk partners win. We partner with independent electricians who build and run their own Handwerksbetrieb on our platform - and we're now scaling the demand side of that model.

The Role

As our SDR (m/f/d), you own the top of our B2C funnel: qualifying homeowner inquiries across PV systems, wallboxes, heat pumps, air conditioning, and Elektro-Checks, and routing them to the right partner electrician. It's a high-volume, consumer-facing role - most of your day is on the phone or in chat with homeowners, and regularly with our partners.

Your Impact

• Respond fast to inbound B2C leads and qualify them against clear, trade-specific criteria.
• Keep the funnel full by following up on stalled inquiries and other sourced leads.
• Route qualified projects to the right partner by capacity and region, and keep partners aligned on lead quality and pipeline.
• Guide homeowners through a large, unfamiliar investment decision with patience and clarity - while keeping CRM data clean and hitting volume and SLA targets.

What Makes You a Great Fit

• 0–2 years in an SDR, inside sales, customer service, or another high-volume, consumer-facing phone/chat role.
• Native or near-native German (C1+) and working English.
• Energized by high call/chat volume and clear targets, not drained by it.
• An empathetic communicator who builds trust quickly with non-technical homeowners - and is comfortable being a regular contact for external partners.
• Bonus: interest or background in solar, heat pumps, EV charging, HVAC, or the electrical trades.

What We Offer

• Attractive fixed salary plus a performance-based bonus, paid out quarterly
• Hybrid work setup (2 days/week in our Berlin office)
• Real ownership, flat hierarchies, and a supportive, ambitious team

smalt is an equal-opportunity employer - we welcome applications from people of all backgrounds.