Sales Development Representative – B2C GTM (m/f/d)

Smalt; Berlin; Vor Ort; EUR 42.000 - 54.000; Vollzeit

Benefits dieser Stelle

Hybrid work in Berlin (2 days/week)

30 vacation days

Deutschlandticket or Urban Sports Club

Zusammenfassung

Smalt is seeking an SDR to own the top of the B2C funnel, qualifying homeowners for PV systems, wallboxes, heat pumps, and more. You’ll work primarily by phone or chat, routing qualified projects to the right partner electricians and maintaining CRM data with precision.

Expect a high-volume, consumer-facing role in a hybrid setup with Berlin office work. Candidates should have 0–2 years in SDR or similar, strong German (C1+) and English, and an empathetic communication style.

Qualifikationen

• 0–2 years in SDR, inside sales, customer service, or another high-volume, consumer-facing role.
• Native or near-native German (C1+) and working English.
• Empathetic communicator who builds trust quickly with homeowners and partners.
• Bonus: interest or background in solar, heat pumps, EV charging, HVAC, or electrical trades.

Aufgaben

• Respond fast to inbound B2C leads and qualify them against clear, trade-specific criteria.
• Keep the funnel full by following up on stalled inquiries and other sourced leads.
• Route qualified projects to the right partner by capacity and region, and keep partners aligned on lead quality and pipeline.
• Guide homeowners through large investments with patience and CRM data, hitting volume and SLA targets.

Kenntnisse

German (C1+)

English

Empathetic communicator

Lead qualification

High-volume calls

Tools

CRM software

Chat tools

Jobbeschreibung

Your Impact:

As our SDR (m/f/d), you own the top of our B2C funnel: qualifying homeowner inquiries across PV systems, wallboxes, heat pumps, air conditioning, and Elektro-Checks, and routing them to the right partner electrician. It's a high-volume, consumer-facing role — most of your day is on the phone or in chat with homeowners, and regularly with our partners.

Your Impact

• Respond fast to inbound B2C leads and qualify them against clear, trade-specific criteria.

• Keep the funnel full by following up on stalled inquiries and other sourced leads.

• Route qualified projects to the right partner by capacity and region, and keep partners aligned on lead quality and pipeline.

• Guide homeowners through a large, unfamiliar investment decision with patience and clarity — while keeping CRM data clean and hitting volume and SLA targets.

What Makes You a Great Fit:

• 0–2 years in an SDR, inside sales, customer service, or another high-volume, consumer-facing phone/chat role.

• Native or near-native German (C1+) and working English.

• Energized by high call/chat volume and clear targets, not drained by it.

• An empathetic communicator who builds trust quickly with non-technical homeowners — and is comfortable being a regular contact for external partners.

• Bonus: interest or background in solar, heat pumps, EV charging, HVAC, or the electrical trades

Why You’ll Love Working With Us:

• Attractive fixed salary plus a performance-based bonus, paid out quarterly

• Hybrid work setup (2 days/week in our Berlin office)

• 30 vacation days and Deutschlandticket or Urban Sports Club membership

• Real ownership, flat hierarchies, and a supportive, ambitious team

Sounds like you? We'd love to hear from you. smalt is an equal-opportunity employer — we welcome applications from people of all backgrounds.