Sales Coordinator

Jihk; Düsseldorf; Hybrid; EUR 45.000 - 65.000; Vollzeit

Zusammenfassung

Jihk in Düsseldorf, Germany seeks a Sales/Logistics Coordinator to manage end-to-end order processing, invoicing, and inventory control. The role requires SAP proficiency, strong Excel skills, and English fluency for international communications.

You will coordinate shipments, forecast demand, and liaise with sales, finance, and logistics partners to ensure on-time delivery. Responsibilities include maintaining master data, processing invoices, negotiating freight, and supporting process

Qualifikationen

• Must be highly proficient in Microsoft Office including Excel, with strong data analysis and formula skills.
• Business-level English, both written and spoken, and experience in international business environments.
• High attention to numerical accuracy and detail in order processing, data entry, and reporting.
• Strong organization to manage multiple orders, shipments, deadlines and priorities.
• Experience with ERP systems; SAP experience is strongly preferred.
• Excellent communication with customers, suppliers, and internal teams; independent work capability.

Aufgaben

• Manage the end-to-end order processing cycle from orders to delivery and invoicing using SAP.
• Enter and maintain sales orders, purchase orders, delivery details and related data in SAP.
• Issue sales invoices and process supplier invoices; coordinate with Finance for clarifications.
• Monitor documentation, coordinate with Finance for corrections and approvals.
• Maintain accurate inventory records and support inventory planning and replenishment.
• Update sales and purchase forecasts in coordination with Sales and take actions accordingly.
• Coordinate domestic and international shipments, prepare shipping documentation, and liaise with freight forwarders and customs.
• Arrange transportation by road, air, sea, or courier; monitor freight schedules and lead times.
• Review transportation costs, obtain quotes, and negotiate with providers when appropriate.
• Support optimization of logistics processes, routes, and inventory; communicate delivery status to customers.
• Act as the operational contact between customers, suppliers, Sales, Finance, warehouses, and logistics providers.
• Assist with new project launches, order flows, logistics arrangements, and SAP processes.

Kenntnisse

Excel proficiency

English communication

Data accuracy

Multitasking

Logistics coordination

ERP systems experience

Tools

SAP

Excel

ERP software

Jobbeschreibung

• Manage the end-to-end order processing cycle, from receipt of customer orders through delivery and invoicing, using SAP.
• Enter and maintain sales orders, purchase orders, delivery information, and other relevant data accurately in SAP.
• Issue sales invoices and process/book incoming supplier invoices.
• Monitor accounts-related documentation and coordinate with the Finance team when clarification or correction is required.
• Maintain accurate inventory records, monitor stock levels, and support inventory planning and replenishment.
• Manage and update sales forecasts, purchase forecasts, and expected delivery schedules in coordination with the Sales team.
• Coordinate domestic and international import/export shipments, including communication with suppliers, customers, freight forwarders, warehouses, and customs-related service providers. Prepare and review shipping and trade documentation, such as invoices, packing lists, delivery notes, and other import/export documents.
• Arrange transportation by road, air, sea, or courier depending on business requirements. Monitor freight schedules, lead times, and shipment status to ensure on-time delivery. Identify potential delivery delays or supply issues and proactively coordinate corrective actions with relevant parties.
• Review transportation costs, obtain freight quotations, and negotiate with logistics providers where appropriate.
• Support the optimization of logistics processes, transportation routes, inventory levels, and operational costs.
• Manage delivery schedules and maintain close communication with customers regarding order status and delivery arrangements. Handle shipment-related issues, including damaged or lost cargo, and coordinate insurance claims and corrective actions.
• Act as an operational point of contact between customers, suppliers, Sales, Finance, warehouses, and logistics providers.
• Support Sales Managers with customer-related administrative and operational activities. Assist with the launch and operational setup of new business projects, including establishment of order flows, logistics arrangements, inventory structures, SAP processes, and internal procedures.
• Maintain accurate master data and business records within SAP and other internal systems. Support internal reporting and prepare operational data and analysis using Excel.
• Follow company procedures and applicable requirements relating to import/export, product handling, compliance, and internal controls.
• Identify opportunities to improve operational efficiency and proactively propose process improvements.

Required Skills and Qualifications

MUST

• Advanced proficiency in Microsoft Office, particularly Excel, including the ability to work confidently with formulas, data analysis, lookup functions, and large datasets.
• Experience working in an English-speaking or international business environment.
• Business-level English, both written and spoken.
• Strong numerical accuracy and attention to detail.
• Ability to work with ERP systems; experience with SAP is strongly preferred.
• Strong organizational skills and the ability to manage multiple orders, shipments, deadlines, and priorities simultaneously.
• Ability to communicate effectively with customers, suppliers, logistics providers, and internal stakeholders.
• Comfortable working independently and taking responsibility for assigned tasks from start to completion.

Core Competencies

• Strong ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Proactive mindset with a strong sense of ownership and accountability.
• Excellent attention to detail and commitment to accuracy.
• Strong interpersonal and communication skills.
• Problem-solving mindset and ability to respond quickly to operational issues.
• Ability to anticipate potential problems and take preventive action rather than only reacting after issues occur.
• Strong coordination skills across different departments, countries, and external business partners.
• Commercial awareness, particularly regarding logistics costs, inventory, lead times, and customer requirements.
• Ability to work effectively in a multicultural organization and communicate across different business cultures.
• Flexibility and willingness to support new projects and changing business requirements.
• Team-oriented attitude while also being capable of working independently.

Preferred Experience / Knowledge

• Previous experience in sales coordination, order management, customer service, supply chain, logistics, or sales administration.
• Experience working for a trading company, chemical company, manufacturer, or B2B distribution business.
• Knowledge of international trade and logistics processes, including Incoterms, import/export procedures, freight forwarding, and customs documentation.
• Experience managing inventory and demand/sales forecasts.
• Experience handling international shipments within Europe and between Europe and other regions, particularly Asia.

English: Business level – required

Japanese: An advantage

German: An advantage

We are the European operation of a Japanese chemical trading company, providing a wide range of chemical products, materials, and related solutions to customers across various industries. The Sales Coordinator plays a key role in supporting our commercial activities by managing order processing, logistics, inventory, invoicing, and day-to-day coordination with customers, suppliers, logistics providers, and internal sales teams.