Customer Service & Supply Chain

Drylock Technologies; Buchholz in der Nordheide; Hybrid; EUR 40,000 - 55,000; Full time

Benefits offered by this job

A modern office

Regular team events

Culture of appreciation

Job summary

A leading manufacturing company in Buchholz in der Nordheide is seeking a Customer Service and Supply Chain specialist. You will manage order processing, handle customer inquiries related to supply chain management, and contribute to process optimization. Excellent German and English skills are required, along with proficiency in MS Office and ideally SAP. The role offers attractive compensation and a hybrid work environment.

Qualifications

• Initial professional experience in internal sales, supply chain, or customer service is an advantage.
• Confident handling of MS Office, ideally with SAP experience.

Responsibilities

• Responsible for order processing for selected customers and ensure smooth operations.
• Contact person for inventory management and supply chain-related questions.
• Prepare forecasts and coordinate reorders for packaging materials.
• Handle incoming complaints and find quick solutions.
• Contribute to optimizing processes.

Skills

Customer-oriented

Excellent German skills

Excellent English skills

Teamwork

Tools

MS Office

SAP

Job description

Responsibilities

• You are responsible for order processing for selected customers and ensure smooth operations.
• You are the contact person for inventory management and all supply chain-related questions – both internally and externally.
• You prepare forecasts and coordinate reorders for packaging materials.
• You handle incoming complaints and work with the team to find quick solutions.
• You actively contribute to optimizing our processes.

Your Profile

• Initial professional experience in internal sales, supply chain, or customer service is an advantage.
• Excellent German and English skills, both written and spoken.
• Confident handling of MS Office, ideally with SAP experience.
• You are customer-oriented, enjoy working in a team, and keep an overview even in stressful situations.

What We Offer

• A varied role in an international environment.
• A modern office in a central location and the possibility of hybrid working (home office).
• Attractive compensation and an open, motivated team.
• Regular team events and a culture of appreciation.

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Customer Service and Supply Chain

Industries

• Manufacturing