Sales Associate

Crocs, Inc.; Würzburg; On-site; EUR 17,000 - 22,000; Full time

Job summary

Crocs, Inc. in Würzburg is looking for a Sales Associate (m/w/d) to deliver exceptional customer experiences and support the store team in achieving goals.

You will educate customers about Crocs products, assist with in-store promotions and events, and ensure a welcoming atmosphere through outstanding service.

Flexibility is required—nights, weekends, holidays—and you should bring strong communication, teamwork, and a passion for memorable shopping experiences.

Qualifications

• Flexible schedule including nights, weekends, and extended hours.
• Strong communication and interpersonal skills.
• Passion for delivering memorable shopping experiences.

Responsibilities

• Deliver outstanding service to consumers using Crocs' CHARM model.
• Support store operations including POS, stock, pricing, and promotions.
• Learn and assist in departments like consumer service, product knowledge, and display.
• Lead by example to improve sales KPIs.
• Maintain asset protection and inventory controls.

Skills

Customer service

Communication

Teamwork

Retail sales

Attention to detail

Job description

At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you’re welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centres, your impact is real and valued. At Crocs, Inc. you’re not expected to fit a mold. You’re encouraged to break it and create something better.

Overview

As a Sales Associate (m/w/d) you will have the opportunity to deliver exceptional experiences and provide world class service to our valued consumers every day. From educating consumers about our products, in‑store promotions, and events to supporting the store team in achieving company goals and initiatives, this role offers growth potential alongside the industry’s finest teammates and partners.

What You’ll Do

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model
• Proactively contribute to creating an enjoyable team environment that fosters the sharing of suggestions, ideas and concerns
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
• Support team members in the daily execution of retail operations such as POS system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards.
• Leads by example and collaborate with Store Management to improve personal key performance indicators through sales‑driven techniques
• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

What You’ll Bring to the Table

• Flexibility in work schedule, including availability for nights, weekends, holidays and extended hours, with regular attendance being essential
• A genuine excitement for retail and sales, with a passion for creating memorable shopping experiences for all consumers.
• Strong communication and interpersonal skills, building rapport with consumers and team members alike.
• A proactive approach to completing tasks efficiently and with attention to detail.
• A commitment to representing Crocs as a proud brand ambassador, embodying the brand’s values and helping drive its success.

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other protected classification.

Job Category: Retail