RS 10 Sales Associate

Deckers Brands; Neumünster; Hybrid; EUR 24.000 - 30.000; Vollzeit

Benefits dieser Stelle

Employee discounts

Growth opportunities

Zusammenfassung

Deckers Brands in Neumünster, Germany is seeking a Sales Associate to deliver exceptional customer service and create memorable shopping experiences. You will greet customers, answer questions, operate the cash register, and maintain store standards.

Join a dynamic team that supports inventory management and visual merchandising, ensuring products are well presented and the store environment reflects the brand values and sustainability commitments.

Qualifikationen

• Two years of retail store experience preferred.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office.

Aufgaben

• Provide exceptional customer service and create personalized shopping experiences.
• Greet customers promptly and respond to their questions before they leave the store.
• Operate the cash register and handle money accurately.

Kenntnisse

Customer service

Communication skills

Team player

Multi-tasking

Problem solving

Ausbildung

High School Diploma

Tools

Microsoft Office

Jobbeschreibung

**Summary**Our Sales Associates are critical to the success of our stores. As a Sales Associate, it’s your job to create the best possible customer experience. It’s your job to listen to each customer and offer recommendations and current product knowledge in response to their needs. You also know how to communicate the brand’s sustainability initiatives and social and ethical commitments to our customers while sharing your love and passion for our products. As a Sales Associate, you operate as part of dynamic team and you cooperate to achieve business goals. **Description**As a Sales Associate, you create personalized shopping experiences for our customers that drive brand loyalty. You understand the importance our modeling our Service Training Program and you greet customers promptly and courteously as they enter the store. You ensure that all customer questions are addressed accurately and responded to before they leave. You provide exceptional service from start to finish, including effectively communicating our return policy. You maintain a positive, cheerful attitude with customers and team members and promote the store and brand image in all interactions including adhering to a dress code. You provide exceptional customer service to both our in-store customers and those who call on the phone.In your role as a Sales Associate, you understand that your role extends beyond the sales floor. You know how to operate the cash register, handle money accurately, check inventory daily and ensure products are stocked and available for customers, and merchandize product in accordance with Visual Merchandising standards. You also maintain a clean and well-organized back-stock area and employee break area, which includes daily vacuuming, sweeping, and dusting. You practice safety-consciousness and respond to theft in accordance with our policies. As a Sales Associate you understand that you are an integral part of a team; you report to work on time and notify your Store Manager in advance if you will be late or absent. **Core Competencies**As a successful Sales Associate, you know how to:* Ensure the highest level of customer service possible as outlined in our Service Training Program* Prioritize brand and product knowledge training in customer interactions* Communicate effectively with customers, team members, management, and corporate stakeholders* Contribute to a team and cooperate to achieve goals* Multi-task in a fast-paced environment* Respond to problem situations with professionalism* Think critically to solve problems and approach challenges with agility **Key Qualifications*** Two (2) years of retail store experience preferred.* High School Diploma* Excellent verbal and written communication skills and ability to convey the Deckers Brands Vision and Mission to your team members and customers* Highly motivated team player and self-starter **Additional Requirements*** Flexibility of schedule and hours to meet the needs of the business.* Proficient in Microsoft Office suite of tools and applications.* Valid driver’s license. As part of our Deckers Family, you belong to more than a lifestyle company. From our corporate offices to our multi-branded retail stores across the globe, we value giving people the freedom to pursue their passions, express their individuality, and are committed to helping them succeed. We’re proud to offer a wide range of benefits to best recognize the important role each person plays in the Deckers Brands mission. You’ll discover many benefits of working at Deckers Brands including competitive pay, discounts, perks, global contests, as well as opportunities for growth and development.