Sales Associate

Crocs, Inc.; Bayern; In loco; EUR 20.000 - 32.000; Tempo pieno

Descrizione del lavoro

Crocs is seeking a Sales Associate to deliver world-class customer experiences and support the store team in achieving goals. You will educate customers, participate in in-store promotions, and help maintain product knowledge and visual presentation.

You will work across departments, assist with POS, stock, pricing, and loyalty programs, and contribute to a positive, high-energy team environment while upholding Crocs brand values.

Competenze

• Retail experience is a plus
• Strong customer service mindset
• Willingness to work flexible hours including nights and weekends

Mansioni

• Deliver outstanding service to consumers following Crocs CHARM model
• Create a positive team environment with open communication
• Assist in store departments: customer service, product knowledge, visual merchandising, stock room
• Support retail operations: POS, stock replenishment, pricing, promotions, loyalty programs
• Lead by example to improve personal KPIs using sales techniques
• Adhere to Crocs asset protection policies and inventory controls

Conoscenze

Flexible hours

Excellent communication

Interpersonal skills

Proactive learner

Brand ambassador

Descrizione del lavoro

Job Overview

At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you're welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you're not expected to fit a mold. You're encouraged to break it and create something better.

Overview

As a Sales Associate (m/w/d) you will have the opportunity to deliver exceptional experiences and provide world class service to our valued consumers every day. From educating consumers about our products, in-store promotions, and events to supporting the store team in achieving company goals and initiatives, this role offers growth potential alongside the industry's finest teammates and partners.

What You'll Do

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model
• Proactively contribute to creating an enjoyable team environment that fosters the sharing of suggestions, ideas and concerns
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
• Support team members in the daily execution of retail operations such as POS system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards.
• Leads by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques
• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

What You'll Bring to the Table

• Flexibility in work schedule, including availability for nights, weekends, holidays and extended hours, with regular attendance being essential
• A genuine excitement for retail and sales, with a passion for creating memorable shopping experiences for all consumers.
• Strong communication and interpersonal skills, building rapport with consumers and team members alike.
• A proactive approach to completing tasks efficiently and with attention to detail.
• A commitment to representing Crocs as a proud brand ambassador, embodying the brand's values and helping drive its success.

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other protected classification.

Job Category: Retail