Sales Assistant (M/F) - Part time - Munich

Sézane; München; On-site; EUR 17,000 - 22,000; Part time

Job summary

Sézane invites you to join our Munich pop-up as a Sales Advisor part-time, reporting to the Pop-up Manager. You’ll deliver a unique customer experience, embody the Sezane spirit, and help introduce the brand and its worlds to shoppers.

Based in Munich, you should bring energy, a sense of service, fashion awareness, and the ability to work well with the team. Previous experience in ready-to-wear or hospitality is valued; all talents are welcome.

Qualifications

• Ready-to-wear, hospitality, restaurants, sales or events experience.
• Service minded, presentation skills, and strong sense of fashion.
• Team player with energy and willingness to learn.

Responsibilities

• Deliver a unique customer experience to guests at the Munich pop-up.
• Embody the Sézane spirit through presentation and grooming standards.
• Welcome customers with generosity and empathy, identify desires, and introduce brand universes.
• Be an ambassador for the brand's omnichannel approach and knowledge of products.
• Handle transactions and contribute to smooth operations like returns/exchanges as needed.

Skills

Customer service

Sales

Fashion sense

Job description

Twenty years ago, Les Composantes began with a selection of vintage pieces, born from a desire for creative independence and an eye for detail. That instinct and an appreciation for design that endures have shaped everything that followed.

From there, Sézane was born in Paris in 2013. Since then, la famille has continued to grow, with Octobre Éditions for men, Les Composantes reimagined as a home and lifestyle destination, and Petit Sézane for children.

Our story has unfolded like life itself: through instinct, spontaneity, and learning. We developed a singular approach to detail, service, and connection. A way of imagining a Parisian wardrobe for real life, first online and later through our Appartements. From day one, we have been guided by a commitment to making beautiful design accessible, without ever compromising on quality.

As part of the opening of our new pop-up store in Munich from the end of August to the end of May, we are looking for the talents of Sales Advisors (M/F) for Part-time positions. This position is based in Munich.

Reporting to the Pop-up Manager, your main responsibilities will be:

Delivering a unique customer experience:

• Make the customer the priority of the apartment to ensure optimal customer service ;
• Embody the Sezane spirit and style through impeccable presentation (grooming standards) ;
• Welcome your customers with generosity and empathy to offer them the best possible experience ;
• Consider the personality of your Customers to identify their desires ;
• Introduce the Brand and our different universes/products ;
• Be an ambassador for the Brand's omnichannel approach (apartment and web) ;
• Show curiosity and develop an in-depth knowledge of the Brand and products ;
• Be proactive in suggesting specific actions to make the customer experience memorable and unique ;
• Handle complaints and customer dissatisfaction to satisfy and retain our customers ;
• Know our CSR policy to respond to customers.

Ensuring the Brand image:

• Know the basic rules of Sezane merchandising ;
• Check product labeling on the floor ;
• Participate in merchandising implementation and ensure its follow-up ;
• Offer customers an exciting and inspiring shopping experience ;
• Monitor and maintain the commercial level of the point of sale ;
• Have a fashion culture to be able to make suggestions.

Ensuring smooth Operations:

• Apply Sezane policies, standards, and procedures ;
• Process transactions and respect procedures related to operations ;
• Perform specific process treatments (returns, exchanges, reservations) ;
• Participate in defining the necessary staff to meet customer expectations ;
• Ensure proper inventory management.

Having team spirit:

• Be a team player, participate in all ancillary tasks ;
• Participate in creating a positive and harmonious environment to create group synergy ;
• Relay the brand's commitments.

• You have previous successful experience in ready-to-wear, hospitality, restaurants, sales, events... or not yet, but are driven by customer relations ?

• You have a sense of service, excellent presentation skills, and a strong sensitivity to fashion ;
• You have team spirit, the desire to share and develop your skills in an agile and galvanizing environment ;
• You don't like to be bored because you have boundless energy ?

Sezane recruits and values all talents, regardless of your gender, age, nationality, culture, religious beliefs, and sexual orientation.

Do you recognize yourself in this description and wish to join the Sezane adventure?