Sales Advisor - Permanent Contract - Part-Time (20h per week) - Frankfurt

Apm Monaco; Frankfurt; On-site; EUR 17,000 - 25,000; Part time

Job summary

APM Monaco in Frankfurt is seeking a part-time Sales Advisor to join our new shop. You will welcome and advise customers, build relationships and actively contribute to achieving boutique sales targets.

Key responsibilities include showcasing product knowledge, driving loyalty with personalised follow-up, and maintaining store standards. Previous luxury retail experience is a plus; flexibility and eagerness to learn are essential.

Qualifications

• Passionate about sales with a client-focused mindset.
• Strong customer service skills and excellent interpersonal abilities.
• Previous boutique experience in luxury or fashion retail is a real plus.
• Organised, dynamic and eager to learn; able to adapt and stay flexible.
• Love for the APM Monaco brand and willingness to represent it.

Responsibilities

• Welcome, advise and build a trusted relationship with each customer to provide a unique shopping experience.
• Contribute to achieving the boutique's sales targets.
• Demonstrate strong knowledge of APM products to showcase the brand's story and character to customers.
• Build customer loyalty by providing personalised after-sales follow-up.
• Ensure impeccable customer service at every interaction.
• Handle customer enquiries and initial complaints professionally.
• Maintain the boutique to a high standard: cleanliness, organisation and replenishment.
• Support visual merchandising in line with brand guidelines.
• Assist with stock management and inventory and follow POS procedures.

Skills

Passion for sales

Customer service

Interpersonal skills

Boutique luxury retail experience

Organised and proactive

Flexible/adaptable

Love APM Monaco

Job description

Influenced by Monaco and the South of France, APM Monaco is a contemporary and endearing fashion jewellery brand with a touch of Monegasque elegance.

Named after its founder Ariane Prette, APM Monaco was created in 1982. In 2012, the Prette family decided to focus on silver jewellery with a cutting-edge design, while continuing to perpetuate Ariane's legacy.

With over 400 points of sale already, APM Monaco is continuing to expand and has many plans to open new stores around the world.

We are looking for a part-time Sales Advisor to join our team in our new shop at Frankfurt !

Sales

• Welcome, advise and build a trusted relationship with each customer to provide a unique shopping experience
• Actively contribute to achieving the boutique's sales targets
• Demonstrate strong knowledge of APM products to showcase the brand's story and unique character to customers
• Build customer loyalty by providing personalised after-sales follow-up

Customer Service

• Ensure an impeccable level of customer service at every interaction
• Handle customer enquiries and initial complaints professionally

Operations & Visual Merchandising

• Contribute to maintaining the boutique to a high standard: cleanliness, organisation and replenishment
• Support visual merchandising in line with brand guidelines
• Assist with stock management and inventory
• Follow payment and POS procedures

Profile

• You love APM Monaco!
• You are passionate about sales
• You have a strong sense of customer service and excellent interpersonal skills
• Previous boutique experience (luxury or fashion retail) is a real plus
• You are organised, dynamic and eager to learn
• You are adaptable and able to demonstrate flexibility when needed.