Sales Administrator

KSR International Co.; Laatzen; On-site; EUR 38,000 - 54,000; Full time

Benefits offered by this job

Competitive salary

Permanent contract

Flexible hours

Company mobile phone

Wellness program

International teams

Professional growth

Job summary

KSR International Co. in Laatzen, Germany, is seeking a Sales Administrator to support the Sales and Account Management teams in a fast‑paced Tier 1 automotive environment. You will coordinate customer orders, documentation, and internal communications to ensure accurate processing and timely responses.

This role involves ERP order processing, price planning, and maintaining quotes and contracts. You will act as the primary admin contact for OEMs and customers, support travel and meetings,

Qualifications

• Post-secondary education in Business, Office Administration, Sales or Marketing, or equivalent.
• Minimum 2 years of automotive manufacturing experience in sales support, administration and customer service.
• Experience with ERP systems and order processing.
• Strong attention to detail and accuracy.
• Excellent written and spoken German and English.

Responsibilities

• Process and maintain customer sales orders in the ERP system with accuracy.
• Review customer purchase orders to ensure pricing, terms and approvals match quoted conditions.
• Manage order confirmations, amendments and cancellations per internal controls.
• Maintain records of quotes, RFQs, pricing approvals and customer communications.
• Coordinate meetings, travel, and onboarding; support other admin tasks.
• Communicate with OEMs and customers in German and English.

Skills

Sales support

Administration

Customer service

Documentation

Education

Post-secondary education in Business/Office Administration/Sales/Marketing or equivalent

Job description

KSR has an immediate opening for a

Sales Administrator

Location: Laatzen, Germany

The Sales Administrator provides critical support to the Sales and Account Management teams by coordinating customer orders, documentation, and communication within a fast-paced Tier 1 automotive manufacturing environment. Acting as a key liaison between customers and internal departments, this role helps ensure accurate order processing, timely responses, and the successful execution of customer requirements.

Job ID #: 2026.25

Reporting To

VP of Sales

Qualifications

• Post‑secondary education in Business or Office Administration, Sales or Marketing or equivalent experience.
• Minimum 2 years of automotive manufacturing experience in sales support, administration, and customer service.

Job Responsibilities

Sales Order & Contract Administration

• Process and maintain customer sales orders in the ERP system with a high degree of accuracy.
• Review customer purchase orders to ensure alignment with quoted pricing, commercial terms, and authorized approvals.
• Manage order confirmations, amendments, and cancellations in accordance with internal controls.
• Maintain accurate and complete records of quotes, RFQs, pricing approvals, customer agreements, and correspondence.
• Ensure documentation complies with document control and retention requirements.

Pricing & Commercial Support

• Maintain customer pricing records, price lists, and approved pricing conditions, ensuring updates are accurately reflected in ERP and communicated to relevant stakeholders.
• Support piece-price changes, annual price adjustments, and surcharge administration.

Customer Communication & Support

• Serve as the primary administrative contact for assigned customer accounts, maintaining professional, timely, and documented communication with OEMs and customer representatives.
• Respond to customer inquiries related to orders, pricing, documentation, and order status.

Administrative & Office Support

• Provide administrative support to the VP Sales.
• Coordinate meetings, travel, customer visits, and events.
• Manage correspondence in German and English.
• Welcome customers, suppliers, and business partners.
• Support onboarding activities and general office operations.
• Collaborate with international sales teams.
• Support continuous improvement of sales administration processes and documentation.

Health, Safety & Wellness

• Prioritize safety and comply with the Health and Safety Management System.
• Support risk reduction, hazard identification, and continuous improvement efforts.
• Ensure compliance with health, safety, and wellness legislation and KSR standards.
• Uphold and adhere to the KSR Code of Ethics and Professional Conduct.

Environmental

• Promote the global Environmental Management System with a focus on footprint reduction, recycling, and resource efficiency.
• Ensure compliance with environmental legislation and KSR standards.

What We Offer

• Competitive salary.
• Permanent, long-term employment.
• Flexible working hours.
• Company mobile phone.
• Wellness and health programs.
• Modern and collaborative work environment.
• Opportunity to work with international teams across Europe, North America, and Asia.
• Exposure to a global Tier 1 automotive manufacturing organization.
• Opportunities for professional growth and development within an international business.