Retail Sales Associate (full-time)

Canada Goose; München; On-site; EUR 21,000 - 25,000; Full time

Benefits offered by this job

Total Rewards Program

Career growth programs

Goose Rewards & ICON Rewards

CG Gives: donation matching & paidvol/

Job summary

Canada Goose is seeking a Retail Sales Associate in Munich to deliver a premium customer journey and advise clients with expert product knowledge. You will showcase selling skills, build lasting client relationships, and support store goals while representing our Canadian warmth and luxury brand ethos.

Ideal candidates bring 2+ years in retail with luxury brand exposure, strong communication, and the ability to work in a fast-paced team.

Qualifications

• Minimum of 2 years retail experience, preferably in a customer focused environment.
• Proven track record of successful sales experience.
• Experience working with luxury lifestyle brands in high-volume locations.
• Ability to stand for long periods and work retail hours (standard, peak, holidays).
• Time management and multi-tasking skills.
• Ability to work efficiently in a fast-paced, team-oriented environment.
• Adaptable to elements impacting the customer experience.
• Excellent communication and interpersonal skills.
• Self-motivated, able to work independently.

Responsibilities

• Deliver a superior customer service journey reflective of Canadian Warmth.
• Advise customers needs through expert product knowledge.
• Demonstrate selling behaviours to drive conversion and units per transaction by introducing new categories.
• Create and foster lasting client relationships and customer loyalty through engagement around product launches and brand events.
• Engage and inspire assigned clients by facilitating personal shopping appointments.
• Achieve or exceed personal sales goals and other KPIs that drive store results.
• Contribute to a positive store environment through teamwork and collaboration.
• Participate in educational initiatives and strategies to learn and grow.
• Actively seek feedback to improve performance.
• Demonstrate company values and behaviours in all interactions.
• Ensure accurate and efficient use of register systems and store tools per Canada Goose standards.
• Support upkeep of store maintenance and cleanliness.

Skills

Retail experience

Sales experience

Luxury brand experience

Customer service

Time management

Multi-tasking

Team player

Communication

Independent worker

MS Office

Bilingual (asset)

Tools

Microsoft Word

Microsoft Excel

Job description

Location: Munich Address: Theatinerstraße 12 Munich, 80333 Germany

Job Title: Retail Sales Associate (full-time)

Canada Goose isn't like anything else. We've built something great, something special - an iconic lifestyle brand with an inspirational and authentic story. At the heart of it is our promise to inspire and enable all people to thrive in the world outside. To Live in the Open. At Canada Goose, you're part of a movement that belongs to something bigger. One that seeks out the restorative power of nature and is driven by a purpose to keep the planet cold and the people on it warm. We endure any condition, observe every detail, and are building a community that believes in living bravely and coming together to support game-changing people. Here, opportunities are everywhere - to try something new, to learn, to do meaningful and impactful work, and they're yours for the taking.

Position Overview:

What You'll Do:

• Deliver a superior customer service journey reflective of Canadian Warmth.
• Able to advise customers needs though expert product knowledge.
• Demonstrate selling behaviours that drive Conversion and Units per Transaction (UPT) by actively introducing new, underperforming, and strategic categories.
• Create and foster lasting client relationships and customer loyalty through consistent engagement around upcoming product launches and brand events.
• Engage and inspire assigned clients by facilitating personal shopping appointments.
• Achieve or exceed personal sales goals and other key performance targets that drive store results.
• Contribute to a positive and productive store environment through teamwork and collaboration.
• Demonstrate curiosity and passion for learning by participating in all educational initiatives and strategies.
• Actively seek feedback to improve performance and foster growth.
• Consistently demonstrate company values and behaviours in all interactions.
• Excellent execution of all operating standards.
• Accurate and efficient use of register systems and store tools in compliance to Canada Goose standards.
• Support in the upkeep of overall physical store maintenance and cleanliness.

Let's Talk About You:

• Minimum of 2 years retail experience, preferably in a customer focused environment.
• Proven track record of successful sales experience.
• Prior experience working with luxury lifestyle brands in high-volume traffic locations
• Ability to stand for long periods of time and flexible to work retail hours (standard, peak and holiday).
• Time management and multi-tasking skills.
• Ability to work efficiently in a fast-paced and team orientated environment.
• Adaptable to the elements that may impact the overall customer experience.
• Excellent communication and interpersonal skills.
• Self-motivated, able to work independently and know when to seek guidance.
• Basic skills in Microsoft Office; specifically, Word and Excel are an asset.
• Proficiency in another language is an asset.

What’s in it For You?

• A company built on Canadian roots and heritage
• Your work is recognized with a comprehensive and competitive Total Rewards Program
• Opportunities for career growth through numerous internal and external programs
• Recognize and be recognized by your peers with our Goose Rewards & ICON Rewards
• Be a part of CG Gives. Donation matching and paid volunteer time to help the organizations you care about
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
• Inspiring leaders and colleagues who will lift you up and help you grow

Compensation in this role: €15.87

About the salary range:

We’re committed to being open and fair about pay. The range provided is intended as a guideline and does not represent a guaranteed offer. When we make an offer, we consider the responsibilities of the position, market data, and internal equity to ensure consistency across our team. Your actual offer will depend on your experience, skills, and alignment with the role.

Vacancy status:

This posting represents an active vacancy for which we are currently hiring.

At Canada Goose, we believe that belonging goes beyond mere inclusion. It’s about being part of a community that values, supports, and empowers you. We thrive when we can be our authentic selves. Our community is built on empathy and the understanding that every individual’s experience is unique, and every voice is important. We also recognize that communities are ever evolving, and that our work is never done. At Canada Goose, belonging is more than just an ideal—it’s the key to unlocking our collective potential, taking us further together.

Canada Goose is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

There are multiple ways to interview with us! If you require any interview accommodation for your interview, please e-mail us at [e-mail].

As part of our team, you’ll embrace your inherent responsibility to give back, protect our environment, and make a meaningful impact—all while experiencing that unique ‘Canadian Warmth’ that defines our culture.

Canada Goose isn't like anything else. We’ve built something great, something special - an iconic brand with an inspirational and authentic story. Here, opportunities are everywhere - to try something new, to learn, to do meaningful and impactful work, and they’re yours for the taking.

We embrace diversity in all its forms and definition and strive to remove barriers to create an inclusive culture and equitable workplace where everyone can live authentically, every day and in every situation.