Retail Store Manager

JOBSTODAY.WORLD; Deutschland; Vor Ort; EUR 42.000 - 62.000; Vollzeit

Zusammenfassung

JOBSTODAY.WORLD is seeking a Retail Store Manager to lead store operations, drive sales, and manage high-performing sales teams across multiple locations in Germany. This on-site role demands experience in retail management, customer service, and store operations.

You will oversee daily operations, coach staff, optimize merchandising, and ensure KPI targets are met while maintaining brand standards and compliance. Fluent German is preferred and English is advantageous.

Qualifikationen

• Proven experience in retail sales, shop management, or store management.
• Strong leadership and people management skills.
• Knowledge of retail KPIs, sales targets, and customer service standards.

Aufgaben

• Manage daily store operations and ensure smooth performance
• Lead, coach, and motivate the retail sales team
• Drive sales growth and achieve monthly and annual targets
• Deliver excellent customer service and resolve customer issues
• Monitor stock levels, product displays, pricing, and visual merchandising
• Maintain store standards, cleanliness, and brand image
• Manage cash handling, POS systems, reports, and basic administration
• Track KPIs and take action to improve store performance
• Support recruitment, onboarding, and staff scheduling
• Ensure compliance with company policies, health & safety, and retail procedures

Kenntnisse

Retail leadership

Store operations

People management

Customer service

Sales target mastery

Cash handling & POS

Communication

Fast-paced adaptability

Tools

POS systems

Inventory management

Reporting & analytics

Jobbeschreibung

Retail Store Manager – Sales & Operations m/w/d (On-Site – Germany)

Location

On-site – Multiple Locations Across Germany

About the Role

We are seeking an experienced Retail Store Manager to lead store operations, drive sales, and manage high-performing sales teams across multiple locations.

This on-site role is ideal for candidates with experience in retail management, customer service, and store operations.

Key Responsibilities

• Manage daily store operations and ensure smooth performance
• Lead, coach, and motivate the retail sales team
• Drive sales growth and achieve monthly and annual targets
• Deliver excellent customer service and resolve customer issues
• Monitor stock levels, product displays, pricing, and visual merchandising
• Maintain store standards, cleanliness, and brand image
• Manage cash handling, POS systems, reports, and basic administration
• Track KPIs and take action to improve store performance
• Support recruitment, onboarding, and staff scheduling
• Ensure compliance with company policies, health & safety, and retail procedures

Your Profile

• Proven experience in retail sales, shop management, or store management
• Strong leadership and people management skills
• Knowledge of retail KPIs, sales targets, and customer service standards
• Experience with POS systems, inventory management, and reporting
• Excellent communication and problem-solving abilities
• Hands-on, proactive, and able to work in a fast-paced environment
• Fluent German; English is an advantage