Receptionist

Global Sports Jobs Limited; Hamburg; On-site; EUR 30,000 - 36,000; Full time

Benefits offered by this job

Free club membership for employee and

50% discount on food and drinks

Discounts on swimming, tennis lessons,

Opportunities for internal training

Wagestream app: get paid on demand

Access to a benefits suite

Job summary

Global Sports Jobs Limited is hiring a Receptionist in Hamburg, Germany. The role focuses on welcoming members, handling queries and bookings, and maintaining a clean, brand-aligned reception area.

You will work within a team that promotes a welcoming, inclusive culture and acts as ambassadors for the business. A passion for customer service and strong communication are essential.

Qualifications

• Passion for customer service.
• Strong communication and collaboration skills.
• Ability to work as part of a team.
• Ability to work in a fast-paced environment.

Responsibilities

• Welcome members and provide a premium experience.
• Manage member queries and bookings face to face and by telephone.
• Keep the reception area clean, tidy, and presented to brand standards.
• Act as an ambassador for the business and contribute to a welcoming member environment.

Skills

Customer service

Communication

Collaboration

Teamwork

Fast-paced environment

Job description

About the Role

The Receptionist welcomes members and provides a premium experience by managing their queries and bookings both face to face and by telephone. The role also ensures the reception area is kept clean, tidy, and presented to brand standards. The Receptionist works within a team that acts as ambassadors for the business and contributes to a welcoming, inclusive culture.

Key Responsibilities

• Welcome members and provide a premium experience.
• Manage member queries and bookings face to face and by telephone.
• Keep the reception area clean, tidy, and presented to brand standards.
• Act as an ambassador for the business and contribute to a welcoming member environment.

Required Experience & Qualifications

• A passion for customer service.
• Strong communication and collaboration skills.
• Ability to work as part of a team.
• Ability to work in a fast-paced environment.

Benefits & Perks

• Free club membership for the employee and their family.
• 50% discount on food and drinks.
• Discounts on swimming, tennis lessons, and personal training.
• Opportunities for career advancement through internal training and development.
• Wagestream app: get paid on demand.
• Access to a benefits suite.

About the Company

We are Europe's leading premium health and wellness group, and our team members are the ambassadors of our business and the heart of what we do. We are committed to creating a thriving and inclusive culture, and together we are more than a Club.