Quality Control Manager - Security Programs

Atlas Advisors; Geilenkirchen; On-site; USD 79,654 - 125,171; Full time

Benefits offered by this job

Medical care benefits package

Training and professional development

Paid time off

Job summary

Atlas Advisors, LLC is seeking an experienced Quality Control Manager (QCM) to support the delivery of contracted armed security services in Geilenkirchen, Germany. The QCM will oversee quality assurance activities to ensure contract performance complies with the SOW, project quality objectives, host nation requirements, and established project procedures.

The QCM will work with the Project Manager and customer reps to monitor performance and drive improvements.

Qualifications

• Minimum five years of QA/QC experience on government or large-scale service contracts.
• Experience developing and managing Quality Management Systems.
• Experience with ISO 9001-compliant quality programs.
• Audits, inspections, and corrective action management experience.
• Experience developing quality metrics, performance indicators, and reporting processes.
• Strong written and verbal English communication.
• Proficiency with MS Office and QA reporting tools.
• Willingness to travel to Poland and other customer locations.

Responsibilities

• Develop, implement, and maintain the Quality Management System (QMS).
• Ensure compliance with contract requirements, quality standards, policies, and procedures.
• Develop and maintain the Quality Management Plan (QMP) and supporting quality documentation.
• Monitor contract performance through quality metrics and KPIs.
• Prepare and submit required quality reports and performance documentation.
• Conduct internal audits, inspections, and quality reviews.
• Monitor CAPA programs and verify implementation and effectiveness.
• Investigate non-conformances, identify root causes, and recommend corrective actions.
• Track customer feedback and satisfaction metrics and identify opportunities for improvement.
• Coordinate quality-related activities with project management, personnel, and customer reps.
• Maintain records and documentation supporting contract compliance and audit readiness.
• Support customer audits and performance reviews.
• Monitor subcontractor quality performance and compliance when applicable.
• Provide quality guidance and training to project personnel.
• Support continuous improvement initiatives to enhance service delivery.

Skills

Analytical thinking

Communication in English

Problem solving

Organizational skills

ISO 9001 experience

Audits and CAPA

Education

Bachelor's degree in Quality Management or related field

Tools

Microsoft Office Suite

Quality management reporting tools

Job description

Quality Control Manager - Security Programs

Atlas Advisors, LLC is seeking an experienced Quality Control Manager (QCM) to support the delivery of contracted armed security services in Geilenkirchen, Germany. The Quality Control Manager will oversee quality assurance activities to ensure contract performance complies with the Statement of Work (SOW), project quality objectives, applicable host nation requirements, and established project procedures. The QCM will work closely with the Project Manager, site supervisors, and customer representatives to monitor performance, identify opportunities for improvement, and ensure consistent delivery of security services across all assigned posts.

Responsibilities

Develop, implement, and maintain the project Quality Management System (QMS).

Ensure compliance with contract requirements, quality standards, policies, and procedures.

Develop and maintain the Quality Management Plan (QMP) and supporting quality documentation.

Monitor contract performance through established quality metrics and key performance indicators.

Prepare and submit required quality reports and performance documentation.

Conduct internal audits, inspections, and quality reviews.

Monitor corrective and preventive action programs and verify implementation and effectiveness.

Investigate non conformances, identify root causes, and recommend corrective actions.

Track customer feedback and satisfaction metrics and identify opportunities for improvement.

Coordinate quality-related activities with project management, operational personnel, and customer representatives.

Maintain records and documentation supporting contract compliance and audit readiness.

Support customer audits, inspections, assessments, and performance reviews.

Monitor subcontractor quality performance and compliance when applicable.

Provide quality-related guidance and training to project personnel.

Support continuous improvement initiatives to enhance service delivery and operational performance.

Required Qualifications

Minimum five (5) years of experience in quality assurance, quality control, or quality management roles supporting government, defense, international, or large-scale service contracts.

Demonstrated experience developing, implementing, and managing Quality Management Systems.

Experience supporting ISO 9001-compliant quality programs.

Experience conducting audits, inspections, and corrective action management.

Experience developing quality metrics, performance indicators, and reporting processes.

Strong analytical, organizational, and problem-solving skills.

Strong written and verbal communication skills in English.

Ability to develop technical reports, quality documentation, and process improvement plans.

Proficiency with Microsoft Office Suite and quality management reporting tools.

Ability to travel throughout Poland and other customer-designated locations as required.

Desired Qualifications

Active Secret Security Clearance.

ISO 9001 Lead Auditor, Internal Auditor, Quality Manager, or similar professional certification.

Experience supporting translation, interpretation, linguist, professional services, or operational support contracts.

Experience supporting international organizations, government customers, or multinational programs.

Experience managing subcontractor quality programs.

Familiarity with corrective action systems, root cause analysis methodologies, and continuous improvement processes.

Bachelor's degree in Quality Management, Business Administration, Project Management, Engineering, or a related field.

COMPENSATION/BENEFITS

Competitive salary commensurate with experience.

Medical care benefits package.

Training and professional development.

Paid time off.

Work Location and Environment

This position is based remotely in Germany. Periodic travel to customer locations, training sites, and logistics facilities may be required. The Quality Control Manager supports contract performance through audits, inspections, reporting, and quality oversight and must be capable of supporting a dynamic operational environment, including occasional support outside normal business hours.

About Us

Atlas Advisors, LLC (ATLAS) is a HUBZone, Service-Disabled Veteran-Owned Small Business (SDVOSB) that consistently delivers innovative solutions to address the complex challenges of our global clientele through a focused variety of niche consulting and specialized personnel services.